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FRANKFURT CAR RENTAL REVIEW
Frankfurt is a metropolis with more than 800,000 inhabitants, making it the fifth-largest city in Germany. This beautiful place is the hub of commerce, culture, education, tourism, and transportation, as well as the center of many global and European corporate headquarters, making It an important place on the continent.
Frankfurt is one of Germany's leading tourist destinations, as well the infrastructure and the economy, you can find here a lot of diversity giving the city a vibrant cultural scene. Because tourism is vital to this part of Germany, 4.3 million tourists visit Frankfurt to enjoy the benefits of history and a modern and cultural vibe. If you want to plan to visit, you need independence and safety that only a car rental could benefit you, plus with Auto Europe, you can find the best service and prices. Book a car rental in Germany with us!
With cultural treasures scattered in Germany, tourists can efficiently take their rental car and have all the pictures around Frankfurt; every corner of this city has beautiful landmarks! and of course, don't forget the museums. With Auto Europe, you have a different rental experience because we bring the best customer service at a meager cost; we want you to be happy with our service. Since 1954, Auto Europe, our trusted partners featured below, also maintained assorted car rental fleets to enhance any trip to Germany, including luxury cars and van rentals for the whole family! Customers also have rental options at the Frankfurt am Main Airport, the Frankfurt-Hahn Airport, and other major transportation centers in Frankfurt with Auto Europe!
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From the Old Opera House in Central Frankfurt to the real Frankenstein Castle, there's no shortage of wonderful attractions here in Frankfurt! Reserve your Frankfurt car rental today by using our search engine at the top of the page. No matter the time, our customer service team is available to lend a hand in arranging your affordable German car rental!
AUTO EUROPE FRANKFURT, GERMANY Car Rental Reviews
Average Rating for Auto Europe Frankfurt:
FRANKFURT, DE - Reviewed by ZHMURSKYI - August 24, 2025
" Perfect "
" Happy "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
FRANKFURT, DE - Reviewed by TREVOR - July 16, 2025
" Good pricing! A representative even argued on my behalf for an additional fee to be removed that I felt was unjustified. "
" Professional staff. Super clean cars "
Overall Value: 8 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
FRANKFURT, DE - Reviewed by GORDON - June 26, 2025
" Wonderful. "
" Excellent. Helpful staff. "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
FRANKFURT, DE - Reviewed by STEFEN - June 22, 2025
" 10 - Very Satisfied "
" 10 - Very Satisfied "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
FRANKFURT, DE - Reviewed by RUDI - May 25, 2025
" Dealing with you since years, we are very happy "
" Everything went smooth "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
FRANKFURT, DE - Reviewed by TODD - May 12, 2025
" Quick and easy process. No issues at drop off "
" Quick, easy and organized "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
FRANKFURT, DE - Reviewed by RAYMOND - April 22, 2025
" I have booked and rented vehicles in holland and Germany, have not had one bad experience, "
" Peugeot 3008, great brand new vehicle, super clean, very happy that i made the upgrade at the counter in Frankfurt. "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
FRANKFURT, DE - Reviewed by HORST - April 07, 2025
" It was a good experience Thank you "
" I was a good experience Thank you "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
FRANKFURT, DE - Reviewed by GARY - December 18, 2024
" No complaints "
" Transaction was smooth and quick "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
FRANKFURT, DE - Reviewed by FRITZ - December 08, 2024
" Price was good. We got a vehicle upgrade which was nice. Overall very good experience "
" Very friendly staff on pick up. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 10
FRANKFURT, DE - Reviewed by ZVONKO - October 12, 2024
" Good vehicle. Very efficient staff. "
" Over all good Experience. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
FRANKFURT, DE - Reviewed by JEFFREY - October 02, 2024
" New, reliable vehicles. "
" It was easy to book "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
FRANKFURT, DE - Reviewed by KATHRYN - September 28, 2024
" Always friendly and helpful on the phone when I have booked or had questions. Have used AutoEurope many times and hope to again. "
" Great experiences at both ends and car was in great condition. Happy to recommend Europcar and Auto Europe anytime !! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
FRANKFURT, DE - Reviewed by RYAN - September 25, 2024
" Easy process and reasonable rates. "
" Easy pick up and nice clean vehicle. Quick and easy drop off. Reasonable rate. "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
FRANKFURT, DE - Reviewed by KARL - September 22, 2024
" Great service and a reliable sporty car. Our first rental with Europcar was in 2017 and looking forward to a third maybe next year. "
" Great service and a reliable sporty car. Our first rental with Europcar was in 2017 and looking forward to a third maybe next year. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
FRANKFURT, DE - Reviewed by DOUGLAS - September 19, 2024
" Very happy "
" Very happy "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
FRANKFURT, DE - Reviewed by NORBERT - September 17, 2024
" Auto Europe is great. There are always great deals with no hassles. It's easy to get all of the insurance up front and there are no hidden fees. I have paid extra for dropping off at a second location and for travelling in multiple countries, but this is expected. I have recommended this to others who've had a similar great experience. "
" I've rented cars through Auto Europe several times and Europcar ended up being the renter a few of those times. Europcar has been great. Never any problems getting the car that I ordered or even a better model. Excellent service. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
FRANKFURT, DE - Reviewed by PETRA - September 16, 2024
" Excellent experience! "
" Excellent service all around! Thank you! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
FRANKFURT, DE - Reviewed by CHRISTOPHER - July 23, 2024
" Great selection and pricing options. Staff were helpful in accommodating our flight delay. "
" Even though our flight was delayed two hours. Europcar had our car ready for us, with an upgrade to accommodate our luggage. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
FRANKFURT, DE - Reviewed by OLAF FELIX - July 07, 2024
" easy to book and everything worked well "
" very good service "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 9
FRANKFURT, DE - Reviewed by ALISHAH - July 07, 2024
" Definitely, I'm recommended "
" I am very satisfied, definitely recommend "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
FRANKFURT, DE - Reviewed by MARTINA - July 02, 2024
" Booking went smoothly "
" Everything went smooth and as expected. Staff was very nice and knowledgeable. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
FRANKFURT, DE - Reviewed by KRZYSZTOF - June 05, 2024
" Very easy to deal with, excellent customer service, web site easy to use "
" Good value for our money, car was nearly new & fuel economy was excellent. Pick up & drop off very easy. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
FRANKFURT, DE - Reviewed by MARLIESE - June 02, 2024
" Everything as expected. Easy to deal with. "
" Drop off in Frankfurt went very smooth. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
FRANKFURT, DE - Reviewed by RUBY - May 12, 2024
" Will rent again "
" Very efficient "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
FRANKFURT, DE - Reviewed by HELGA - March 05, 2024
" fair price and fast service "
" Counter staff friendly and efficient However - cannot reach Dollar at FRA airport - could only get recording. Car in good condition "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
FRANKFURT, DE - Reviewed by IVAN - February 07, 2024
" As always - great "
" Great experience as always, Marvin did a great job at the desk! Nice car and nice service, no issues at all "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
FRANKFURT, DE - Reviewed by MIRCEA - February 04, 2024
" The best company for renting cars, I am using Auto Europe since before the Internet, and I will keep using it. "
" Friendly stuff, great cars, and best prices! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
FRANKFURT, DE - Reviewed by GILLES - January 22, 2024
" Very satisfied,thank you. "
" Very impressed, 100% satisfied, thank you. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
FRANKFURT, DE - Reviewed by ROLAND - December 03, 2023
" I have been using auto Europe for many years and are happy with the service provided. "
" Very professional and helpful staff "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
FRANKFURT, DE - Reviewed by PATRICK - November 11, 2023
" Excellent price for great experience "
" Great experience "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
FRANKFURT, DE - Reviewed by ROBERT - November 03, 2023
" Overall a great experience, no issues and we were on the road and back again in a flash. "
" Overall, the experience was great. We had a vehicle which exceeded our needs and worked wonderfully during our stay. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 8 Condition of the Vehicle: 10
FRANKFURT, DE - Reviewed by HORST - October 31, 2023
" Very good. "
" Very good, very fast. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
FRANKFURT, DE - Reviewed by SACA - October 20, 2023
" Smooth and efficient service! Friendly and helpful stuff ! "
" Smooth and efficient service! Friendly and helpful stuff ! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
FRANKFURT, DE - Reviewed by JAMES - October 14, 2023
" All good "
" Smooth, no hassel experience. Also, appreciated the opportunity to upgrade to a better vehicle. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
FRANKFURT, DE - Reviewed by LORNE - October 01, 2023
" Recommended above all! "
" As usual Europcar provided excellent service, follow-up and confidence with our European rental. This is not the first time that I have been able to say that. We will be be back soon. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
FRANKFURT, DE - Reviewed by MACHIEL - September 18, 2023
" Everything A1. I will rent again next summer. "
" I have no negative comments at all. From start to finish, a professional and efficient experience. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
FRANKFURT, DE - Reviewed by UWE - September 17, 2023
" Very friendly staff. "
" Finally I've got the car I ordered. Very satisfied. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
FRANKFURT, DE - Reviewed by CRAIG - August 19, 2023
" We always use autoeurope and again we are totally satisfied. Thank you "
" All was good as usual "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
FRANKFURT, DE - Reviewed by WILFRIED - June 28, 2023
" The rental with your company was a very good experience and I will rent with you again! "
" Very good and friendly staff, the rental was a good experience. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
FRANKFURT, DE - Reviewed by MALCOLM - May 31, 2023
" Friendly and helpful staff "
" Great customer service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
FRANKFURT, DE - Reviewed by HANS - May 22, 2023
" Polite and helpful staff. "
" Got an upgrade "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 8 Condition of the Vehicle: 10
FRANKFURT, DE - Reviewed by OTTO - May 21, 2023
" From On-line rental application, to pick-up and return of vehicle, the whole operation was seamless, without problems, and efficient with friendly staff attending. "
" From On-line rental application, to pick-up and return of vehicle, the whole operation was seamless, without problems, and efficient with friendly staff attending. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
FRANKFURT, DE - Reviewed by ROBIN - May 02, 2023
" Great Service "
" Great Service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
FRANKFURT, DE - Reviewed by RONNY - March 02, 2023
" The most cost effective way to get a rental car. "
" This is how renting a car should be - easy! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
FRANKFURT, DE - Reviewed by MARTINE - January 18, 2023
" Autoeurope is always great and smooth! "
" The person at AVIS was most helpfull and kind! Great service!!!! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
FRANKFURT, DE - Reviewed by ORLIN - January 06, 2023
" very happy "
" VERY HAPPY. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
FRANKFURT, DE - Reviewed by RICHARD - November 06, 2022
" I find using Auto Europe to use. Helpful information on the site and several choices of rental companies to choose from. "
" Great variety of choices of companies. Questions were answered promptly. "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
FRANKFURT, DE - Reviewed by THOMAS - September 04, 2022
" Great "
" Very easy, staff were friendly and helpful!! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
FRANKFURT, DE - Reviewed by MUHAMMAD - September 01, 2022
" It was good "
" Overall it was good experience "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
FRANKFURT, DE - Reviewed by ERNST - August 24, 2022
" We just had geat, efficient and friendly seevice. "
" Great, friendly and quick service. Car (Audi 6) was great "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
FRANKFURT, DE - Reviewed by ALEXANDROS - August 22, 2022
" I have always had a great experience with Auto Europe with all my rentals and will definitely use them again for future retails. "
" The overall experience was very good. "
Overall Value: 10 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 10
FRANKFURT, DE - Reviewed by CHARLES - August 15, 2022
" Everything was great. "
" Everything went well. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
FRANKFURT, DE - Reviewed by GERHARD - August 10, 2022
" Nice car and very fuel efficient "
" Nice car and very fuel efficient. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
FRANKFURT, DE - Reviewed by CHRISTOPHER - August 06, 2022
" Quick and easy, no fuss, show up with your booking and off you go. So simple. "
" Very efficient, quick pick up and drop off. Very nice vehicle options. "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
FRANKFURT, DE - Reviewed by MARK - August 03, 2022
" Great company. Have used them for over 20 years. "
" Great experience. Everything was easy and there were no issues. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
FRANKFURT, DE - Reviewed by INGO - July 18, 2022
" I've used Auto Europe a few times now. My experiences have been very positive. "
" Very efficient. Positive experience. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
FRANKFURT, DE - Reviewed by HAROLD - June 04, 2022
" Easy booking experience. "
" The staff was incredibly patient with an angry customer. I was impressed. The drop off was simple and staff was efficient, helpful and courteous. Best ever. "
Overall Value: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
FRANKFURT, DE - Reviewed by PETER - May 23, 2022
" Good deal. "
" Easy pick up and drop off. "
Overall Value: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
FRANKFURT, DE - Reviewed by ROLF - March 31, 2022
" Very satisfied. "
" We were very satisfied. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
FRANKFURT, DE - Reviewed by ARMEN - September 13, 2020
" The best deal in car rentals, i never rent anywhere else! "
" Always consistently good value and setvice. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
FRANKFURT, DE - Reviewed by TIMOTHY - September 07, 2020
" Great! "
" Great! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
FRANKFURT, DE - Reviewed by UTE - August 19, 2020
" Great !! "
" Friendly support "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
FRANKFURT, DE - Reviewed by ULRICH - January 22, 2020
" have been using AutoEurope for over 20 years, and never had one negative experience. Great service you offer. "
" even though early by 3 hours, agent offered a car that was an upgrade (Mercedes vs. Skoda!) at no extra charge "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
FRANKFURT, DE - Reviewed by ULRICH - January 14, 2020
" Perfect rental experience. Again. Thank you. "
" Perfect rental experience. Again. Thank you. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
FRANKFURT, DE - Reviewed by KEN - January 08, 2020
" We have been a customer of Auto Europe for many many years. Our trust in Auto Europe's operation and most importantly your employees can not be understated. Thank you very much. "
" From picking the car up to the drop off was seamless bar non this experience was exceptional. Thank you to all. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
FRANKFURT, DE - Reviewed by RONALD - November 03, 2019
" Staff was friendly and helpful. "
" Overall a good experience. "
Overall Value: 9 Efficiency of Counter Staff: 7 Expediency of Drop-off: 9 Condition of the Vehicle: 10
FRANKFURT, DE - Reviewed by VASYL - October 14, 2019
" Top class, quick and helpful responses. "
" No issues at all (so far). "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
FRANKFURT, DE - Reviewed by MICHAEL - September 20, 2019
" Smooth sailing from the get go.. Very happy with service and car "
" Smooth sailing from the get go.. Very happy with service and car. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
FRANKFURT, DE - Reviewed by JOZSEF - September 19, 2019
" It was a plasure to do business with Europe Car. Thank you! "
" Superb service and pleasant experience altogether with reasonable price. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
FRANKFURT, DE - Reviewed by VLADIMIR - September 18, 2019
" Worked well "
" the only issue was getting a "similar" car but not what I was booking. As a result, I had to learn the car and it was not easy because of car manual was German version (a language I do not unfortunately understand). The return was a surprisingly easy and fast - very good job. "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
FRANKFURT, DE - Reviewed by BRIEN - September 18, 2019
" Excellent "
" On drop off they found very minor damage to a rim that they tried to say I was responsible for. This was a scam and I was told that there was some other damage on other rims that had been previously noted..no one ever provided me with pre inspection report. The damage they noted was a 10 mm scuff on a rim that was no visible until brake dust removed...how was I going to note that upon my pickup in a dark garage. I had checked for paint..window cracks etc..I didn't run my hand around each rim feeling for scratches...this was a scam and they assessed me a 69 euro admin fee to tell me how much they feel this damage is worth! "
Overall Value: 6 Efficiency of Counter Staff: 10 Expediency of Drop-off: 4 Condition of the Vehicle: 10
FRANKFURT, DE - Reviewed by RICHARD - September 11, 2019
" Auto Europe is very easy to access on the www and I had no problems at all with the process. Very easy. I would use Auto Europe again. "
" No specific comment "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
FRANKFURT, DE - Reviewed by ADOLF ED - June 17, 2019
" Excellent! "
" Everything was excellent! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
FRANKFURT, DE - Reviewed by GUILIANO D. (JULES-PSSPRT) - June 16, 2019
" My entire experience with Hertz and Auto Europe was supreme and will recommend them both very highly. It was a pleasure to deal with both organizations as service was fantastic. "
" The entire experience was very efficient and professional. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
FRANKFURT, DE - Reviewed by ARMEN - April 12, 2019
" Awesome service and value!...I have been renting through Autoeurope for a couple of decades now and always look forward to their friendly staff making every effort to provide the best advice...thank you and keep up the great work! "
" Always good and consistent product and service!...unlike their many amongst their competition Hertz never engages in bait and switch advertising and does its best to leave the customer satisfied...and their staff is always extremely professional and friendly. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
FRANKFURT, DE - Reviewed by DARREN - March 31, 2019
" Nice work! "
" Great job "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 8 Condition of the Vehicle: 10
FRANKFURT, DE - Reviewed by HARRY - March 30, 2019
" Good overall with no problems "
" I was provided a Peugeot 208 with approx 8000 kms. On the way to Dresden, Germany, the engine light came on and never went off. I contacted Hertz to see what I should do and they said they would contact Dresden and exchange the vehicle, but to drive their directly (re: engine light). When I arrived at the airport, they were not privy to my dilemma and it took longer to make a transition than I would have liked, as I had to get to Prague CR early that day. In addition, they told me that they would be charging me for gas, even though, I was told to drive their directly. (not impressed). They provided me with a Nissan Juke, much smaller than the Peugeot, which I had paid for. In Prague, I left the vehicle in secure underground parking and early in the morning 3 days later (as I had a 5 hour drive to Bavaria) , the key fob would not open the door. I took the key out of the fob and opened the door, but the car would not start. It was very dim in the garage and the overhead car lights were not bright enough for me to find where to insert the key to start the car. While I was searching and trying different things the car finally started and we were on our way. Overall, the entire rental period was not a pleasant experience. "
Overall Value: 6 Efficiency of Counter Staff: 7 Expediency of Drop-off: 9 Condition of the Vehicle: 3
FRANKFURT, DE - Reviewed by RALPH - March 23, 2019
" The entire procedure with Auto Europe was again brilliant. Confirms why we continue to use this service regularly! "
" Excellent in all aspects. Might have appreciated a bit more instruction about upgraded security features of the vehicle to make the first startup easier "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
FRANKFURT, DE - Reviewed by DONATA - January 19, 2019
" All went really well thank you! "
" Friendly staff. Helpful and very good cars. I only wish I didn't have to switch the cars midway thru the remark but the second car I got was way better! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
FRANKFURT, DE - Reviewed by BERND - January 11, 2019
" no problem "
" no problems "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
FRANKFURT, DE - Reviewed by MOHI - January 06, 2019
" Strongly recommend it. "
" It was such great experience.excellent service, recommend it. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
FRANKFURT, DE - Reviewed by ADOLF - October 25, 2018
" All good. "
" I really appreciated getting GPS without extra charge and hope to get it in future rentals with Hertz. I find the "normal" charge of around $ 18.00 per day or max of around $ 180.00 outrageous for a piece of relatively inexpensive equipment. I think that every rental vehicle should come with GPS for the convenience of drivers and most likely reduced number of accidents due to drivers looking at maps and making last second and wrong turns. "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
FRANKFURT, DE - Reviewed by HELMUT - October 24, 2018
" coustmor service was very good when booking "
" not happy at all at counter "
Overall Value: 7 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 9
FRANKFURT, DE - Reviewed by BILL - October 22, 2018
" very good company would use them again "
" no problems everything went smoothly "
Overall Value: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
FRANKFURT, DE - Reviewed by BRONISLAW - September 06, 2018
" Service was very friendly and delivered just as promised. I would highly recommend AutoEurope to anyone who is considering a driving holiday in Europe; leasing over rental makes sense if your stay is longer than about 17 days. The added cost is very reasonable given what the package delivers. "
" The car was brand new and performed flawlessly. Having the "bumper to bumper" no-fault insurance was a comfort driving through Europe. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
FRANKFURT, DE - Reviewed by DAVID - August 07, 2018
" All good. "
" All good. "
Overall Value: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 9
FRANKFURT, DE - Reviewed by DORIN - August 02, 2018
" Very good "
" Very good "
Overall Value: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
FRANKFURT, DE - Reviewed by FRITZ - April 08, 2018
" easy on line renting, nice upgrade, GPS very handy "
" uncomplicated service, no line-ups, easy return "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
FRANKFURT, DE - Reviewed by REINHOLD - March 10, 2018
" The overall experience was very enjoyable. The staff were very nice and helpful and pickup/drop off of the car went very fast which my wife and I really appreciated. Thank you for the great experience. "
" The overall experience was very enjoyable. The staff were very nice and helpful and pickup/drop off of the car went very fast which my wife and I really appreciated. Thank you for the great experience. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
FRANKFURT, DE - Reviewed by RONALD - October 05, 2017
" Auto Europe has always been a great company to deal with "
" Experience with Avis was great, easy pickup and drop off. Car was new and performed well and was easy on gas. No pressure at pickup to buy anything extra. "
Overall Value: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
FRANKFURT, DE - Reviewed by ETAN - September 25, 2017
" See above. All went very well indeed "
" Friendly staff, well running, clean and good vehicle. No complaints! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
FRANKFURT, DE - Reviewed by SIMONE - September 20, 2017
" This is the third time I use Auto Europe and it's great. "
" Great little vehicle and had no problems with picking it up and driving it in Germany. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
FRANKFURT, DE - Reviewed by RENALD - September 19, 2017
" Very good. As promised. "
" Overall very good. The counter staff, could have been more helpful. Was difficult getting info from them. Had to sk several questions to get answers & we still weren't sure of some. "
Overall Value: 10 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 10
FRANKFURT, DE - Reviewed by SIMONE - September 11, 2017
" All went well and had no issues. Will use them again. "
" Loved our vehicle. Was handy throughout our trip. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
FRANKFURT, DE - Reviewed by VADIM - August 27, 2017
" Website was easy to navigate and provides benefit of comparing various rental companies in one place. Used their suggestions and advice to plan our route. Would definitely recommend to use www.autoeurope.ca. "
" Very friendly staff and quick drop-off. We were very happy that we got a automatic car for the rate of mechanic. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
FRANKFURT, DE - Reviewed by AUSTIN - August 06, 2017
" Quick and easy on-line reservation. "
" Efficient check in and out. Car was a bit dirty but did not affect the overall experience. "
Overall Value: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 9
FRANKFURT, DE - Reviewed by DARCY - July 18, 2017
" Everything went smooth. Very quick pick up and drop off. "
" Very smooth "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
FRANKFURT, DE - Reviewed by ERLAND - July 05, 2017
" Seamless experience. "
" Everything went very smoothly. "
Overall Value: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 10
FRANKFURT, DE - Reviewed by KATRINE - May 26, 2017
" Great! "
" Everything was fine, other than the fact that I waited an hour in the line for picking up the car. There was only one person at the counter on a Monday morning. That was disappointing. "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
FRANKFURT, DE - Reviewed by WALLY - March 22, 2017
" good experience, got an upgrade w/gps for no extra charge. checkin was quick and painless as was the drop off. staff was friendly and they all had smiles during my transactions which is odd for a car rental. "
" see above "
FRANKFURT, DE - Reviewed by RUDOLF - March 20, 2017
" great Organisation "
" very friendly...car was ready to go and clean. thank you Rudolf "
FRANKFURT, DE - Reviewed by RICHARD - March 03, 2017
FRANKFURT, DE - Reviewed by ALEXANDRA - February 06, 2017
" Reasonable, easy "
" Friendly, quick "
FRANKFURT, DE - Reviewed by DIETER - January 05, 2017
FRANKFURT, DE - Reviewed by FRED - December 09, 2016
" I had as always a good experience with Auto Europe.Thanks. "
" Good service,very pleasant and professional staff. "
FRANKFURT, DE - Reviewed by INGA-BRITT - December 07, 2016
FRANKFURT, DE - Reviewed by RAY - November 19, 2016
" Good service and competitive prices. "
" Prompt and efficient service "
FRANKFURT, DE - Reviewed by HENRY - October 24, 2016
" I was extremely satisfied. I got the best price through Auto Europe after shopping around online directly with several rental companies. "
" Great service at the airport. No hassles. After checking in at the counter with our voucher from Auto Europe the clerk even gave us an upgrade from what I expected. We were with three people and got a diesel powered Ford Focus which not only provided more than enough room for 3 adults and luggage, but also great fuel economy. "
FRANKFURT, DE - Reviewed by ALAIN - October 10, 2016
" Prices were excellent and reservation process quite easy. "
" The staff at the reservation desk were excellent , very helpful and understanding. "
FRANKFURT, DE - Reviewed by BERND - October 09, 2016
" Very good "
" Very good experience, new vehicle on two rentals this trip, they also gave us a coupon discount for future rentals..smooth pick up and quick drop off.. "
FRANKFURT, DE - Reviewed by ASHOK - October 05, 2016
" Good and Prompt Service. Very competitive pricing. Thank you "
" Service was great. Thank you. "
FRANKFURT, DE - Reviewed by DEREK - October 04, 2016
" Been using Auto Europe for over twenty years with essentially no problems. Very satisfied and will keep on using their service. "
" Professional. The pickup and dropoff went quick and smoothly. "
FRANKFURT, DE - Reviewed by SUSAN - October 04, 2016
" I was totally satisfied with the arrangements and the service overall. It was fast, smooth and the car was perfect. "
" Service was great; everyone was very pleasant; and the car was just what I wanted and performed perfectly. "
FRANKFURT, DE - Reviewed by HELMUT - October 01, 2016
" The check-in went great. Personnel was friendly and helpful. . I will rent Auto Europe again. "
" We got what we paid for and even a bit better. The price of the rental was great and the return of the vehicle went smoothly. "
FRANKFURT, DE - Reviewed by MANFRED - September 17, 2016
" We were very happy with the service. I had to call your office 3 times due to various changes we needed to make. Your customer service people were attentive, receptive and very helpful. We had a great experience in using both the website and the customer service phone line. Kudos. "
" We had no problems and the car and service was good. "
FRANKFURT, DE - Reviewed by JAMES - August 26, 2016
" Everything went smoothly at the airport "
" We noticed that a more convenient drop off was available since we did not have to go back to the airport to continue our vacation with family "
FRANKFURT, DE - Reviewed by MARKUS - August 25, 2016
" Great deals - good and clear info "
" Fast and still provided with all needed info - friendly staff! Thank you! "
FRANKFURT, DE - Reviewed by ALMUT - August 13, 2016
" Very gratifying, Good service, courteous, friendly, efficient. Highly recommendable. We will surely see you again! "
FRANKFURT, DE - Reviewed by GREGORY - July 24, 2016
" Very convenient and easy to use service. "
" Avis's service has improved in Frankfurt considerably. I use them 1 to 2 times a year there and our last visit was very good. Previous visits have been frustrating with few staff and poor quality cars. My recommendation to Avis is to avoid using or renting out Citroen vehicles. Very unreliable. They were very accommodating this year and changed our car to a Ford. "
FRANKFURT, DE - Reviewed by ASHLEY - July 15, 2016
FRANKFURT, DE - Reviewed by SHAWN - June 12, 2016
FRANKFURT, DE - Reviewed by WAYNE - June 09, 2016
" Everything that was promised was delivered. There were no surprises and the folks at Auto Europe were excellent to deal with. "
" Folks at the front desk were not that friendly or welcoming. "
FRANKFURT, DE - Reviewed by ROBERT - May 30, 2016
" Pleased to have 'No Deductible' option. "
" Quick service at check out/check in. "
FRANKFURT, DE - Reviewed by RAY - May 29, 2016
FRANKFURT, DE - Reviewed by ALEXANDER - May 23, 2016
" I have used your service for 20 + years, and it has always been good. "
" The location is convenient, service is efficient. "
FRANKFURT, DE - Reviewed by CARLO - October 11, 2015
FRANKFURT, DE - Reviewed by KENNETH - September 10, 2015
FRANKFURT, DE - Reviewed by MICHEL - July 02, 2015
" Cost to high "
" Good service clean car," "
FRANKFURT, DE - Reviewed by MELANIE - June 12, 2015
" Very streamlined check in and out. Excellent car, no problems. Would rent from them again considering prices. "
FRANKFURT, DE - Reviewed by GERD - May 06, 2015
FRANKFURT, DE - Reviewed by MARTIN - March 26, 2015
FRANKFURT, DE - Reviewed by CHRISTINE - March 02, 2015
FRANKFURT, DE - Reviewed by GEORGE P. - December 11, 2014
FRANKFURT, DE - Reviewed by WOLFGANG - December 09, 2014
" Good Service "
" Difficult to find the place "
FRANKFURT, DE - Reviewed by DIANA - February 18, 2013
" Cheep and good service "
" Very fast service and friendly "
FRANKFURT, DE - Reviewed by JACEK - January 14, 2013
FRANKFURT, DE - Reviewed by BERND - January 07, 2013
FRANKFURT, DE - Reviewed by KENNETH - December 16, 2012
" We got fantastic service from Europcar. Our flight was diverted to Munich because of weather and they honoured our voucher for same price there with drop off in Frankfurt. Great staff, great car and great service. "
" Europcar in Munich and Frankfurt gave us perfect service - I highly recommend them. "
FRANKFURT, DE - Reviewed by LARRY DOUGLAS - October 25, 2012
FRANKFURT, DE - Reviewed by ARTHUR - October 16, 2012
" A little disappointed to see the high deductibles in spite paying a considerable premium for CDW "
FRANKFURT, DE - Reviewed by THEO - October 15, 2012
FRANKFURT, DE - Reviewed by TOMAS - October 14, 2012
" The staff was helpful and efficient and I was on my way very quickly. "
FRANKFURT, DE - Reviewed by FRITZ - September 29, 2012
FRANKFURT, DE - Reviewed by LINDA - September 27, 2012
" I have been using Auto Europe for many years. They always have the best prices, and I have never had any problems. I would definitely recommend Auto Europe. "
" It would be helpful if someone spend 5 minutes with you, when you picked up the car, to explain the buttons on the dash, instead of having to try to figure it out by trial and error. It took me a while to figure out how to get my CD out, and where the parking brake was (small button at side). "
FRANKFURT, DE - Reviewed by RUSSELL - September 19, 2012
" I very much object to a pricing strategy for fuel that takes advantage of consumers unawareness that there are no alternatives on the roadway into the Frankfurt airport. 4 Euros per litre is robbery...and I will make sure that anyone I know traveling to F-furt is aware of the lack of alternatives for refueling. I don't mind paying a reasonable mark-up but 125% over market is robbery....travelers beware! "
FRANKFURT, DE - Reviewed by RAFAEL - September 08, 2012
FRANKFURT, DE - Reviewed by SEAN - September 07, 2012
" Better lighting in the car pick up area. It was very hard to inspect the car for existing damages. "
FRANKFURT, DE - Reviewed by JENS - September 06, 2012
" We were very happy with the service Jens Lehmann "
FRANKFURT, DE - Reviewed by ADMIR - September 03, 2012
FRANKFURT, DE - Reviewed by BERNHARD - September 02, 2012
" The car was fantastic and was good value. "
" It would have been good to have had an attendant present when we picked up our car. We were told there would be someone at the car but there wasn't. When we returned the car we did not get clear instructions on what to do and visited the counter when we didn't have to. "
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