This page is dedicated to Dublin customer reviews in hopes of showcasing the positive experiences our clients have with both Auto Europe and the following car rental suppliers. From our perspective, we believe that reviews are a great way for our clients to stay informed about what people have to say about their Dublin car rentals.
Over the past 60 years and counting, Auto Europe has been collaborating with the most reputable car rental companies in Dublin and the rest of Ireland to provide our customers with the best-priced car rental options. Use our search engine at the top of the page to browse through car categories with suppliers such as Dollar, Sixt, Hertz, Alamo, Enterprise and Avis. In just a few clicks, you will be able to compare rental rates from various providers that maintain diverse car rental fleets. Regardless of which car rental supplier you choose, you're in good hands with Auto Europe!
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Call us today and save up to 30% on your rental car in Ireland when you book with Auto Europe! Even better, you can utilize the booking engine located at the top of this page to begin comparing car rental rates for your upcoming trip to Dublin. There is no reason to wait, especially with our price match program. That's to say, if you find a cheaper fare online, we will adjust our prices specially for you!
" Good value. "
" Very good customer service and support. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" I will certainly recommend Auto Europe to my friends. The car I rented was in impeccable shape, the service at the counter was beyond any of my expectations and the cost of the rental was inexpensive all things considered. "
" The staff at the counter was extremely helpful, and well organized. I was provided with excellent service. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Great service "
" Great overall service The car was a little dirty inside "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
" No complaints "
" Had to secure €5k on my credit card with didn't allow me to use my card freely even though i provded my insurance policy. Also was charged too much for road tax. Was told at the drop off i would receive $60 returned in fuel allowance which I still haven't received. "
Overall Value: 4 Efficiency of Counter Staff: 5 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" We were very happy with the pick up and drop off and the car. The price was very good also. "
" We were very happy with the pick up and drop off and the car. The price was very good also. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Extremely easy process and excellent customer service! "
" Extremely easy process and excellent customer service!! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
" Execellent "
" Pickup wait time for counter wait time was too long. "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Price was great "
" Car was fine. Not thrilled with the additional charge for wheel tax??? "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Reservations were easy and website was easy to navigate. Well done! "
" Overall a great experience - no issues. "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" All good "
" Especially helpful at Dublin Airport drop-off arranging taxi for us "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Very smooth and efficient way to book car rentals. "
" We arrived at Dollar counter at 7:41 and got the car at 8:00 on Sept.10. then returned the car on Sept. 16 at 9:21. We were told to hurry and get on the shuttle. The attendant did not tell us of the additional charges just to hurry and get on the shuttle. When I got to the airport I reviewed the invoice and found that Dollar had charged us for 1 extra day for just over 1 hour. There should have been so leeway or only a charge for 1 hour extra. "
Overall Value: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 7 Condition of the Vehicle: 9
" Enjoyed the customers service "
" Was a easy transaction, although the price was expensive for the rental. "
Overall Value: 8 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 7
" Good "
" Good "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 6
" Very easy way to figure out car booking! Agents were very helpful whenever I called in. "
" Pick up and drop-off were both very easy, and staff was very helpful when I called in. "
Overall Value: 8 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Best of the bunch "
" Insurance cost ridiculous "
Overall Value: 5 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
" Auto Europe always gives us the best service and deal. We turn to AE first every time we rent which is several times a year. "
" Hertz is a responsible company. We use them when they give the best deal via Auto Europe. "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 10
" Positive experience! "
" There were more "dings" and scrapes on the car than we were told about at the counter. I am glad we "walked the car" before driving off and had a representative go over the car with us. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Hassle free "
" Avis as always in Dublin are as always friendly and professional "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
" Satisfied with rate. easy to follow on telephone. "
" they never altered my plan as set up by auto Europe'. Satisfied with rate; "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Agent was friendly and listen to my needs. "
" Was upgraded from economy car to a Turbo Mini Cooper with no extra fees.... So much fun to drive on the narrow Irish country roads. Thanks again. K. F. Canada. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Great service! "
" Fantastic, everything went according to plan. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Very efficient and professional staff "
" Very efficient and professional staff "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Great communication and easy to work with. Great experience!! "
" Had a great experience with hertz. Would rent again!! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" They were helpful and explained all expenses and insurance coverages in detail We knew how much in total the rental would be so there were no surprises "
" Gps did not work properly. Put us in wrong direction could not trust or use Created much stress and aggravation We were definitely willing to pay for this service but in this case it was a total waste of money. "
Overall Value: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 10
" helpful information when I called to get clarifications on rentals. "
" it would be good to have the M50 toll added to our bill rather than having to pay at gas stations each time we used it. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" We always purchase the full coverage plan and we are pleased that full coverage really means full coverage. "
" Sixt did not fully check over the car when it was returned as the windshield fluid container was empty. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
" always helpful "
" efficient "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Made it easy to book and gave us all relevant info "
" Car was as expected and staff were efficient and helpful "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" The booking went as planned "
" Efficient service at the rental desk and again at the return "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Everything came as advertised. No surprises. "
" Everything's came as advertised. No surprises. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Extremely helpful and great to deal with. "
" Great experience but still waiting for deposit refund. Staff were great. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Great service and great experience. No problems whatsoever. "
" We were very satisfied with our recent car rental. The staff were very friendly and efficient and everything ran smoothly. The return was fast and the shuttle bus very convenient. We will use you again in the future. "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Easy to book and compare cars "
" Very smooth and easy - would definitely use again "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Good experience. "
" Good experience. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" They were easy to book with. Explained everything very well. Great to deal with and would recommend it to everyone. Helped with everything that we needed. One suggestion would be to offer a map of the country either complimentary or for sale with the rental. "
" Service was excellent. The car was great to drive, very comfortable. The windows of the car were not clean as you would expect them to be. The check engine light was always on and the tire sensor was on as well even though we checked the tire pressure. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
" The car was not fancy but served the purpose. "
" It would have been nice to know in advance that we'd need a special letter from my credit card company saying that my card insurance would cover damage to the vehicle. I wasted an hour having to phone back to Canada to get this permission. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" No complaints with Auto Europe. Very smooth booking experience. "
" Upon pick up the counter staff we were dealing with was extremely abrupt and rude. There was confusion over the 2000 deductible and instead of explaining how it worked, he on multiple occasions proceeded to talk over my wife and say repeatedly that our deductible waiver was through Auto Europe and not through Dollar. We did not understand this however but he would not listen. It wasn't until another counter staff overheard the confusion and came and clarified. If that first staff member had taken 10 seconds to explain what his co-worker did, we would never have had to leave feeling extremely frustrated. Customer service definitely needs to be worked on there, it was a bad experience from our point of view. "
Overall Value: 8 Efficiency of Counter Staff: 6 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" They were great and we got the beat price with them "
" Dollar was great it was the compact vehicle - it had no power it drove like it was a manual 2 cylinder we didn't realize until we went to pass a truck. It also kept overheating so we had to drive with heat on and windows down to draw the heat from the engine. We took it all in stride just be sure on cylinders of the vehicle. "
Overall Value: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
" Simple, straightforward, efficient! Thank you "
" Easy getting the rental, easy drop off! "
Overall Value: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Second time using Autoeurope. Ver satisfied. "
" Only one staff member present for busy drop-off time at 7pm at Dublin Airport. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 8 Condition of the Vehicle: 10
" Simple, easy, true to their word. "
" Simple, easy, true to their word. "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
" I love Auto Europe! The agents are knowledgeable and efficient and know all the peculiarities of each country. "
" The only issue was that I had refused all insurance when I booked the car originally and then found that hertz still reqd a freeze of 5000 euros on my cc. Not super happy about hving 7500Cad frozen. "
Overall Value: 8 Efficiency of Counter Staff: 7 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Great experience everything went very smoothly. I would certainly recommend them and I will be booking with Auto Euro again when we go on our next trip to Europe "
" Very satisfied everything went Very smoothly "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Autoeurope were very helpful with changing time of pickup "
" Great, very fuel efficient car. Easy to drive. The staff at Dublin were great "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" I have used Auto Europe for many years. I trust them to give me great deals...their website works well but I like to make phone contact to see what they can do for me. I don't bother to shop around for car rentals any longer...I let Auto Europe to that for me. "
" After reading all the negative reviews about various car rental companies at the Dublin airport I rented my car through Auto-Europe a group I trust and use regularly. I usually acquire my CDW coverage on my credit card but was told in the reviews and from Auto-Europe that car rental companies at Dublin airport make if very difficult to use your credit card insurance coverage. I wanted to get in and out of the rental agency as quickly as I could so I purchased the complete coverage package from Hertz at more expense than I wanted to. "
Overall Value: 7 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
" Have used Auto Europe rentals in both Ireland and Spain and have always been happy with their service. "
" Eventhough the office was very busy the staff remained very helpful. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Easy to book once we called the phone number. Made it easy to navigate the insurance options. "
" Great experiance, the counter staff saw our two little twins and all our luggage and gave us a slightly bigger car than the one we'd booked which was great! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" This was a good experience. "
" Generally very pleased. We would have liked some instruction on things eg. where are the light switches etc etc. before we started. "
Overall Value: 10 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 9
" Great service "
" Made it very easy for pick up "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" I've used Auto Europe in the past and continue to do so. Efficient and reliable. Best prices. "
" Both pick up and drop offs were fast and efficient. Friendly staff. Would definitely use again and recommend to others. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" I booked over the phone with Auto Europe and the staff member who helped me was extremely helpful and professional. It was very reassuring and gave me the confidence to book again with Auto Europe for my trip in Scotland. "
" The staff were very kind, patient and accommodating. The car was in very good `condition`, I had no concerns about break downs and experienced no hiccups with performance. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" No complaints. "
" Good service . "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 10
" This was the second time I have used Auto Europe and have no complaints. I found the website easy to use when choosing a vehicle. I have already have recommended Auto Europe to our friends. "
" I had no issue with the pick up of the vehicle. Very helpful counter person. The whole process took less than 10 minutes. Vehicle was clean and just a short walk from the building. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
" No problems "
" Great car and good price. It was difficult to find the drop off at the Dublin airport. No shuttle or carts for the luggage. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 7 Condition of the Vehicle: 10
" It was great "
" It was great "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" All book car hire through Auto Europe, no issues yet. "
" Good customer service, had an issue was dealt with immediately. "
Overall Value: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 6
" Very good!! "
" We do a lot of travelling and now our kids are coming with us, if you offer more drivers on the car, we would be more likely to use you next time. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Achieved a good value by comparing options "
" Car broke down, but Budget responded promptly with a replacement "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
" Auto Europe was great! Excellent price and no hidden fees! "
" Hertz was a typical car rental lot. Nothing special. Staff was quite miserable. ... "
Overall Value: 10 Efficiency of Counter Staff: 6 Expediency of Drop-off: 6 Condition of the Vehicle: 10
" Very helpful service and easy to use. "
" Good overall experience - I enjoyed driving the car we rented, and the service was great. The young driver fee was quite expensive. We were also not informed that our credit card would have a hold of $7500 during our rental, which used up a majority of the credit limit we had available for our trip - we were able to figure things out with our bank, but it was a bit of an inconvenience. "
Overall Value: 7 Efficiency of Counter Staff: 8 Expediency of Drop-off: 8 Condition of the Vehicle: 10
" As good as I have come to expect: first-rate! "
" The lineup at Dublin Airport was about an hour, and while the service was efficient and courteous when I got there, I did not appreciate the wait. As for returning the vehicle, superior service in all respects. "
Overall Value: 10 Efficiency of Counter Staff: 6 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Very good service. "
" Hertz was great. "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Easy to navigate site. "
" Good coverage details "
Overall Value: 10 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" We will be using your company to rent next year in Europe for sure. "
" they were great easy pick up and drop off. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Had a pleasant pre trip experience with a customer service rep who took care of a price discrepancy which was a result of my rental times of day ..Thank you "
" Vehicle had a few small dents and scratches which were all photographed and sent to my email to view . "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Great to pre pay in canada! "
" Great service, no pressure to get any extras, deposit was off my card on a few days. Brand new vehicle as well! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" As per usual AutoEurope experience was excellent "
" When we got to the rental area we were advised there would be a charge against our visa in case we did not return the vehicle full of fuel. The vehicle was filled and yet the charge has not been credited back to the visa. In addition we were charged for a full day rental when we brought the vehicle back at 9.30. They claimed we were supposed to return it at 7am. "
Overall Value: 6 Efficiency of Counter Staff: 8 Expediency of Drop-off: 7 Condition of the Vehicle: 10
" No issues with Auto Europe. I find your website very customer friendly and always use you when I am travelling in Europe. "
" The staff at Dublin airport were not the friendliest. The first car a VW Golf we picked up had the following problems. The air conditioning did not work and the inside of the windscreen was dirty. We exchanged it in Cork for another car, a Opel Astra. The staff at Cork were very friendly and helpful. We noticed that evening that the inside of the front windscreen was dirty. We cleaned it with some window cleaner. I suggest that Hertz clean the insides of all windscreens everytime cars are returned. "
Overall Value: 7 Efficiency of Counter Staff: 7 Expediency of Drop-off: 8 Condition of the Vehicle: 6
" Great. thanks. "
" Much better than our previous Hertz rental "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" very quick and efficient "
" good service "
Overall Value: 7 Efficiency of Counter Staff: 6 Expediency of Drop-off: 10 Condition of the Vehicle: 5
" Very easy transaction. Will definitely use in future. "
" Everything was first class. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Very easy to deal with! Car was in excellent shape. "
" Everything went very smooth and quick "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Booking with Auto Europe was smooth and easy. "
" When we returned the vehicle there was a slight bulge on one tire, as we said we had hit a pothole on the highway so it must have happened then. Now they say we owe them over $200 for a new tire. What if the tire had a defect in the sidewall? It was unavoidable on the highway due to traffic, etc. We should not be responsible for that. "
Overall Value: 6 Efficiency of Counter Staff: 8 Expediency of Drop-off: 1 Condition of the Vehicle: 8
" My experience with Auto Europe over several car rentals has been very satisfactory. "
" Everything went to my satisfaction from pickup, road use and return. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Quick, Efficient service and friendly staff. "
" Quick, Efficient service and friendly staff. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Excellent experience! "
" every step of the process was excellent - helpful and polite! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" No issues. Will use it again "
" The person I dealt with at budget was super. Very customer orientated and a pleasure to deal with. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" A good experience all round. "
" I found the whole experience excellent after some difficulty adjusting the arrival date. Thankfully the Managing Director for Ireland intervened and was most accommodating. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Excellent in all my rental purchases to date. "
" When the counter person went to get the keys for my car, he found that it had already been given to an earlier customer so he upgraded me to a larger car with A/C and I was very happy with it. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" The car was exactly as we expected, and came with appropriate insurance and an fantastic rate. "
" Overall a very good experience. There were no high pressure sales for upgrades or optional insurance. We did rent a very small car on purpose. The clerk suggested the car may be too small, however, we were glad we didn't get a bigger car given the size of the roads. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Everything were very good! "
" Great service! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" No issues "
" Overall, everything was good. My only issue was that as I declined insurance they placed 5000 euro hold on my credit card (as to be expected), however then charged me 30 euro for "bank fees" to do this. It is fine to place a hold but that is for their own security and forcing me to pay this fee is ridiculous. "
Overall Value: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Nearly new excellent car at great price. "
" Very satisfied with Auto Europe for booking car rental in Ireland, best rental rates and would definitely recommend and use again for future trips. "
" Excellent customer service from Hertz, very efficient and courteous employees at Dublin airport location. Would definitely use again for car rental and recommend to friends and family visiting Ireland. "
" Quick response to questions and clarification of what was required of the rental company. "
" Delivery of the car was done in time by Bryan to the Skylon hotel and he was very efficient. As of early monday morning the car was not picked up,so I am a bit concerned. Waiting for their confirmation of pick up and the receipt.The car was the right size and drove beautifully up and down the hills with plenty of power. "
" brilliant easy professional great! "
" well organized "
" Easy booking procedure and no surprises. "
" Quick check-in and drop off. Friendly staff. Great value for money. "
" I always have a good experience "
" I like their selection of cars "
" not any problems to speak of "
" I had a good experience with Auto Europe. "
" I had a good experience with Dollar/Thrifty's. "
" Excellent rental agreement ready process quick and efficient "
" Excellent customer service on questions and information Car clean and perches for taking and returning fast and simple "
" Other than a little wait it was a great experience, the gal that helped us was wonderful and quick and efficient and provided us with the car we ordered, would book another car with them in a heart beat...thank you. "
" Great customer service, long line though... "
" It was easy to use the Auto Europe website to organize car rental. "
" Polite staff. Smooth process to pick up and drop off the car. Received unsolicited guidance upon departure to get to our next destination. "
" Vehicle was as advertized, worked well and was clean. I was provided with an emailed photo scan of the vehicle noting various nicks and scratches which was helpful to avid any issues later. "
" Taxi drive had difficulty locating Dollar, it was a small sign associated with the Hertz/Thrifty location. Fortunately we had our printout with the local # "
" I missed having a booklet in the car explaining all the knobs and dials (lights, air conditioning, etc) without having to pull over to the side of the road and trying each out. That was just an additional stress beyond having to switch to right-side drive from North American left-side drive. "
" Everything was just as promised/ordered, very helpful staff in fact Graham Bains in Inverness helped with a problem we were having with the car, he was fantastic, just the kind of young man a company should keep and groom for higher positions. His work ethic and customer service was very impressive. "
" We were very happy with this rental also, the check in staff were very friendly and helpful "
" Everything was great . "
" Car was ready everything went great. "
" Everything went extremely smooth "
" Everything went extremely smooth. "
" booking/comparing cars was very easy to do and was able to book a car for two weeks at a reasonable rate "
" Car was actually provided by Thrifty "
" Reserving car online was simple and quick. Highly recommend Auto Europe "
" Check in was quick and efficient. Car operated very well. Car return was also quick and efficient. "
" Opel car was great. Service was quick. Was told car did not have a sat nav but it did which was a pleasant surprise as we had arranged to bring along a mobile unit. "
" Auto Europe was fine and easy to navigate. Dollar is another matter. The car was fine and safe, and customer service was satisfactory. My complaint is about the exhorbitant 95Euro levy imposed for returning the vehicle short only 1/4 a tank from full, especially given I was unable to find a single fuel station between N Dublin & the airport. I don't mind paying a penalty, but that amount for a quarter tank of fuel simply gouging. "
" See comments above; they were meant for Dollar, not Auto Europe. "
" The booking process, payment, accuracy or the order etc was just fine. No issues with any of the online booking "
" The service, once we got to the head of the line, was good. There didn't seem to be enough staff for the volume of rentals, and we were waiting for about an hour to be served. We ended up being upgraded to an estate. Fabulous car. No issues at all. The staff were courteous and professional throughout the process. Returning the car was straightforward and simple process. Overall, no significant complaints beyond the initial wait. "
" Great price and easy to use! "
" The car sound system wasn't great when hooked up with an iPod. Windshield wipers also weren't very good and the clutch was sticky. "
" Very easy booking for international traveler. "
" Simple, easy and great vehicle. "
" Most of the booking process was carried out on line. Our one call to a reservations representative was a pleasant experience. The representative was knowledgable, helpful and understandable. Price and model comparisons on the Auto Europe web site were most helpful and superior to the web sites of competitors. This is our second excellent experience with Auto Europe and we use them again. "
" This was our first experience with SIXT and it was a good one. Reservation and returns staff were pleasant and helpful. We will use SIXT again. "
" Very Easy, Hassel Free Transaction. Of course I had all my Paper Work in Order before visiting the rental place. Proof of Insurance, h and Drivers Licence. Canadians need to check with their Credit Card Company to make sure they are fully covered for a car rental in Ireland. Regular Car Insurance Companies DO NOT cover Outside of North America. Opt for the Wifi GPS for the car. So convenient and can be used for up to 8 cell phones. We also added a second driver for 10 dollars a day, ( had her proof of insurance as well) Great experience and staff very helpful. Definitely will deal with again, if another trip to Ireland is planned. "
" Staff very helpful and friendly. Being from Canada took us a few minutes to get familiar with the car. Especially the idea of the GPS through WiFi in Car, with the use of your cell phone. Very convenient. "
" It was the second time I ever rented a car, but first in Europe. I must say it was trouble free and efficient. I didn't get the car I wanted, but one just as good, and that counts. Yes, I would do it again, if I visit Ireland next year. "
" I work with Hertz in Canada, The only drawback was when I visited the branch where I picked up the car. There was no distinction in the lineup between the people who were making reservations and those who had already made them before coming to the branch. I had to wait for one hour to get service. I found that a little unsettling. I had made previous reservation, so there should be a lineup separate fast tracking these people out to their ready and waiting cars and away with them to enjoy their holiday. "
" Everything was good overall, but on the third day of a 13 day rental, I had to put a full bottle of oil into the car because of a low oil warning. "
" Excellent experience service top notch car was great "
" Only thing was. I left my cell phone in car. Is there any chance of getting it back?? "
" We had read so many negative comments about car rentals in Ireland (on blogs and other sources) prior to our arrival that we were expecting a hard sell on extras, particularly insurance, etc. as we approached the desk at the Dublin airport. Our experience through Auto Europe and, in particular, with Hertz turned out to be the complete opposite and very positive - no surprises. It was no different than renting in North America and in our case, Canada. We would recommend Auto Europe to anyone. "
" See the above comments on Auto Europe. We were very satisfied. No hassles, no upsell, as we picked up the car at the Dublin airport. The experience was no different than renting in North America. We used our Visa insurance, and accepted the 5000 Euro hold on the card (all as advertised) plus a small admin. charge and we were on our way in minutes. What a pleasant surprise from what we were expecting and had read. After 23 days the car was returned and the 5000 Euro hold was immediately removed. Recommend Hertz to anyone. "
" Very easy to book online - had to call and confirm how insurance would work with me using credit card option. The insurance could use more clarification. "
" The vehicle was clean but had a lot of dents and scratches on one side. I had to ensure that SIXT knew of this before we left the yard. Was wondering if I didn't have them sign off on the damages, would I have got charged??? "
" Ease of booking. Quick results - very efficient "
" Excellent service - agent was very professional. Also gave us an upgrade, including GPS for a reasonable charge. "
" Were directed to Hertz and given a New VW Golf lovely to drive. "
" Great service "
" Good serivce "
" I think Paul or Phil on e of those names was the best checkin person I have ever dealt with. I have rented cars and vans all over the world and can say he is the best! He gave us great safety and travel tips as well as checking us in seamlessly "
" It was very easy to book online and the process was smooth. Figuring out the insurance options was a bit harder but I got them. I will book with Auto Europer again. "
" It went very smoothly. The Hertz agent was quick and as we had purchased the all inclusive insurance coverage, there was no upsell from the agent (a bonus). The agent suggested a diesel which was good for us but also suggested that we bring the car back empty as their fuel was cheaper. In theory, this sounds good but monitoring the gas to keep it as low as possible was a bit stressful. I wouldn't do that again even to save some euros. The car was great and the pickup and drop off was seamless and fast. The shuttle was very quick and we never waited. "
" booking and emails correspondence good "
" my comments regarding SIXT are subject to how we conclude the final rental. Unfortunately we were hit from behind by another car travelling on N67 on Saturday June 11around 4:30pm. SIXT was called regarding the accident and there was no support staff to take the phone call. I called road side assistance and they were helpful. Fortunately their was no sustaining injuries or an ambulance required. The car trunk was damaged such that it did not close and a minor repair to get us on our way. We immediately returned the car to Dublin Airport Sunday a day earlier than our contract June 13. We are hopeful SIXT will reduce our cost for rental and GPS along with handling the hit and run insurance details without undue costs to us. gary "
" the guys there were very helpful and pleasant to deal with. "
" Boking was very easy to do. "
" Hertz recommended an upgrade to a diesel VW Golf into which our luggage would fit better. The fuel consumption was less and the car handled very well on the tight & twisty Irish roads. Loved the Adaptive Cruise Control - never had this before. Took me by surprise the first time it took effect behind a slower car. Only comment re the VW Golf was that 1st & 3rd are very close on the shifter and, unlike our own manual cars, we found that we confused them all to frequently. "
" Auto Europe delivered on what it promised. Initial cost of rental was excellent value. The voucher laid out very clearly what was covered and what additional charges I might expect at the rental office on pickup. I was provided with assurance when I contacted Auto Europe regarding possible pressure from the car rental company to take out additional incurance coverage. "
" Rental cost was excellent value. Additional local charges when picking up the rental were reasonable and what was expected. The car, a Volkswagen Polo, was above expectations and performed flawlessly all through the rental period. Personnel at the Dollar rental booth were friendly and helpful, did not pressure me to take additional insurance, and got me on my way very quickly. "
" I love this site it is easy convenient and great customer service.I have recommend them to all my friends and family. "
" Good service The staff are helpful and friendly I would definetly book a car with them again.The pick up and drop off was smooth and convenient. "
" Second time we use Autoeurope online, easy to use and provides a good selection of rental car agencies and prices. "
" Very good service, fast pick up and return. Would have preferred a Hertz downtown location which does not exist. "
" Very helpful when needing to make changes or get information "
" Very helpful and thorough "
" The booking was easy. However I would have preferred to get the car directly from Auto Europe instead of Hertz. "
" Hertz should not put pressure on clients who already are covered for insurance either their own insurance company or through their credit card. They did that even after they were shown document from the credit card company. Service was a little slow with the agent who seem to be in a bad mood. "
" Auto Europe was very good. Booking was most efficient. We had to leave Ireland one week early to deal with a family emergency and we had no difficulty returning the vehicle early. "
" Vehicle pickup and return was easy and efficient. Service reps were very friendly and professional. "
" Great service. "
" Only thing I would say was that the car we upgraded to (Kia Soul) had a very annoying feature in that it had a light that came on telling you to shift up (I assume to save gas mileage) but on the Irish terrain it didn't make sense. Otherwise, no issues - friendly, quick checkin etc. "
" Great deals on rental cars "
" OK, but the whole 5000 credit card hold is a bit of a scam really "
" Seamless communication between Auto Europe and Hertz made for a very pleasant car rental experience in Ireland, a country where renting a car can be a bit of a trial . "
" Excellent! Friendly, efficient service from start to finish. Accessible, dependable , and great value for your money. Highly recommend Auto Europe "
" Great car, efficient friendly service . Easy pick up and drop off... "
" Everything went smoothly. No problems at all. "
" Great service. Easy to deal with. We got a start stop car which was something we had never heard of and until a friend told us what was going it was somewhat of an issue i.e. thinking we'd stalled the car when it was on stop mode. Would be a good thing to tell those hiring a car. "
" I have been very pleased with the whole rental experience with Auto Europe. "
" The Auto Europe staff were very knowledgeable about the location and providers available. They were able to answer my questions about fees and providers honestly and professionally. "
" The Hertz staff were great - I decided to upgrade after seeing the first car (wasn't in a mood to deal with folding down seats). They quickly changed everything for me and got me on my way. The staff in the garage and return were helpful in ensuring that everything went smoothly. WARNING ON FEES: I did my research in advance, so I knew about the extra fees for the Dublin airport location and the fee to waive the CDW insurance (both 30 euros). Every provider charges similar fees. It'd be a shock at the desk if I didn't know about those fees. "
" Overall very good experience:). Check-in at the Dublin airport was very very slow?? Every other car rental place had 2-3 attendants while Enterprise only had 1 and finally a second person came after about a 20 minute wait After such a long plane ride you just want to get your car and go "
" We are very pleased with customer service, Jung People, but very profesional and helpful. Car was in very good condition (excellent) . we got more then we were asking for. we are coming back in 2 years and looking forward to that. we will do our tour of Ireland next time with Auto Europe again. Next Summer we will explore Austria and Italy and we will use definitly Auto Europe. "
" We are very satisfied with Jung People that were helping us with rental. we are coming back to Ireland in 2 years and definitlly will contact same agency for rental. we were very happy with little car we rented, easy on the gas and on the road. THANK YOU SIXT and see you again. "
" Easy to book, great prices. always polite and professional "
" Great job booking with Hertz. fabulous service and great staff at Dublin Airport, even offered to call a taxi to take us to our hotel, Would certainly book with Hertz through Auto Europe again "
" Great service and the rental was as it was advertised. "
" The car was excellent, a Skoda Fabia that averaged almost 17 km/L. The agent tried to upsell me to a diesel for an extra 100 Euros but I declined. I drove almost 1700 km around the Ireland in 24 days and only used 100 litres of unleaded petrol. I wonder how far you would have to drive to save 100 Euros? Be sure to get a letter from your credit card insurer that details the coverage they give you for your rental. "
" Everything went smoothly. "
" Here too, everything was very easy. We had to pay a location charge at the end which we didn't know about but other then that, it was ok. We kept the car a little longer and had called the Hertz number beforehand to inquire about the price. The communication was very friendly and agreeable. "
" very good service. Excellent Price. Local dealer tried to up sell me with automatic and more insurance but I was ready for him "
" Although the agent tried his best to upsell me on more insurance and automatic the vehicle was very good. Somewhat of a longer wait at Dublin airport for the shuttle then their competition "
" Transfer and personnel was fairly seamless "
" Smooth booking process - details of what is included and not included very clear - no surprises! Very reasonable pricing. "
" Very efficient car pick up and drop off - trouble free! Nice vehicle to drive. "
" This is a great site to compare prices. I also had a e-mail question as well as a phone call to them, and both were answered very satisfactoriy and promptly. "
" We had a good experience overall. The only complaint, if I had one, was that it was recommended to us to purchase fuel from the company. We were told it would be a lot cheaper. Honestly, it was hard to time it to bring the car back empty. So I brought it back with 1/3 of a tank and had also paid for a full tank from the company. The next time, I think I would research the gas prices ahead of time before doing this again. "
" Excellent car provided through Sixt. Very satisfied with customer service when I adjusted the booking. Good price. "
" Lovely, nearly new car. Renault Fluence 6-speed diesel. Would have liked to take it home. Great mileage, quick and fun to drive. "
" Seemed to have the best pricing. "
" Curteous staff - good value "
" Have always found the pricing to be very good. Always get the car promised. "
" Check in and out were both quick and efficient. Although not the fault of the staff the Seat Leone has the worst gearbox ever. I will definitely be specifying on my next rental that a car manufactured by Seat will not be acceptable. "
" Great price great experience. "
" The vehicle was as requested "
" I expected to pick up the vehicle at the airport. When I got to the dollar counter I was advised that the vehicles were a short distance off site. We were shuttled to the deport and we waited for over an hour until the vehicle was ready. We also found that dollar automatically defaulted to prepaid fuel charge which was not something I had requested. "
" The check in procedure took a bit long (with all of the photos and washing the care. Return was quick and easy. Hoping that the final billing process with tolls doesn't get ugly. I like to know what the final bill is before I leave! "
" Staff was prompt, attentive, and very friendly and the cost of the rental was reasonable "
" I was upgraded and it worked perfectly. "
" quick and efficient "
" Made my first rental experience in Europe easy. "
" They were having system problems when I was going through the rental process, so they gave me a free upgrade for the delay. "
" Had all the options - brand name, automatic, reasonable rate - that we were looking for. "
" We phoned to confirm on day of pickup and after many rings, someone picked up then hung up. Called back and they couldn't find the booking. When we pushed, they eventually found it and the pickup/dropoff points were reversed in spite of our print copy of contract showing correct locations. After errors corrected, we left 2 hours late but the car rental was very satisfactory after that. "
" My only issue is that when i was booking, the website noted that renting a gps would be done at the counter in the rental office. When we got there to pick up our car and asked about renting a gps, they said that they had none left - that we should have booked it when we booked the rental. Auto Europe should let customers know this. "
" Everything went as planned except that we could not get a gps - but that was not their fault. Auto Europe should have told us that we had to reserve one. Everything else about our experience was wonderful. "
" new car 8000 kl. makes a nice difference. "
" Convenient to use. Many options for rental. Excellent price. Second experience with Auto Europe, both very positive. "
" Car provided was as requested and in good condition. Important for Irish roads and a 24 day rental. Initial slow service at desk (unlike other companies, only 1 person working) but otherwise excellent. Fast service on return. Second experience with SIXT (previous in Slovenia), both positive. "
" The Dollar rental was looked after by Hertz, but there was little or no signage in the terminal car hire area or on the roadway to the vehicle pickup area that showed the connection. Otherwise, had a good experience. "
" It was with thrifty rent a car- dollar rent a car was taken over by hertz/ thrifty rent a car "
" Best prices. "
" Car was great, service was efficient. "
" Booking was very easy, I had a few questions so contacted the number listed and the lady was very helpful. The car was exactly what I wanted, a small car as we were only 2 people. "
" When I went to pick up the car, the girl at the counter did a HARD sale to get me to bump up the size, sell her insurance, and she outright lied about the difference between a gas and diesel car usage to try to rent a diesel car. After I turned all that down, there was an admin charge for NOT taking the insurance of 30 EU and another 26.43 for a location charge-even though I booked and paid on line for THAT location! Left a sour taste as I drove away to start my holiday, I thought I had paid for all the car rental already! As far as the car goes, it was a great car, bright colour, easy to find in a lot. The return was easy but to avoid an extra 5 EU charge wanted to pay cash, had to go back to airport booth to do so! "
" Great Experience.I have rented vehicles many times and this was the best experience.Everything went very smoothly and will rent with your company again "
" Wonderful. Great car..No problems at all.Staff were very friendly and helpful "
" Great way to rent, definitely will use them again "
" Great value broker, saved $$$ by using Auto Europe and not going directly to the car rental company. "
" Staff were very accommodating with switching my 2 door to a 4 door vehicle for the same price. "
" Easy and convenient. "
" Excellent, professional staff. Very quick and efficient service both picking up and returning the vehicle. Had no issues with the car. "
" That was probably the most stress free rental experience I ever had. Pickup at the airport was smooth as silk as was the return. I've previously rented from Budget in Ireland, Enterprise in Canada, Enterprise and Dollar in Costa Rica and this service along with the price was superior by far. "
" Absolutely great service. Friendly and efficient. I wish all rentals were like this one! "
" Everything fine "
" Good. Did return initially to offsite rental return. Did not know there were 2 return sites. Maybe customers could be made aware of this? "
" We chose no insurance as we had coverage on our cc. However the bill still came to $700 more than we had planned. It would have been helpful to find out about all the extras before hand. "
" Easy pickup and delivery. Helpful agent (Kehoe).. car was great no problems. "
" They am de the rental east. They answered all my questions. No problems as a result! "
" They changed their location to the terminal itself. Much more convenient than previous off-site location. Staff were very helpful. Car was easy to find. Car worked well. We changed drop-off location. Staff downtown were also very, very helpful!! "
" Very good "
" High mileage but good "
" Auto Europe wasn't a problem but I don't appreciate is extra costs we incurred when we pick up the car from dollars. "
" See upon comment "
" Easy to book our vehicle through Auto Europe. Good, professional representation of vehicles and Rental companies. Very satisfied customer. "
" Very well organized. Easy to find desk at airport and shuttle bus was waiting both at the airport and upon return of our vehicle. Staff professional and pleasant. Car was very comfortable. We wouldn't hesitate to rent from Hertz in the future. "
" All was in order as we arranged. Just fine. "
" All was in order as we arranged. The car was suitable. Staff was friendly and helpful. "
" Cannot say as yet. There was damage to the vehicle and I will wait until the cost for repair is resolved. "
" Cannot say as yet. There was damage to the vehicle and I will wait until the cost for repair is resolved. "
" I didn't like that I had to sign off on previous damage to the vehicle at the airport counter without seeing the vehicle. Also the previous damage was shown to me electronically on a tablet and I received no paper copy to check against when I did see the vehicle. They emailed a copy to me but that seems a bit late and left me worried about additional minor damage that didn't appear on the emailed report. On the positive side, I had no trouble using my credit card provided CDW although charging a processing/administration/documentation fee of 30 Euros for this privilege seems unfair since there was no processing , administration or documentation review involved. Seems more like a lost profit fee. "
" Everything was as expected. Thanks "
" Everything went fine. I suggest that the Hertz agents advise that the car rental return in Dublin is away from the terminal and that you should allow an extra 15 minutes to get to the airport itself. If was not a problem for us; just a surprise. "
" not all that pleased with the Hyundai. Great sized car, but terrible gear box. "
" no problems "
" no problems "
" We were happy with the booking but we didn't take insurance because we were covered on the credit card. However we were given an older car with high mileage and had a lot of small dents on the exterior. This caused an issue whe we had to sign off when taking the car. Not all dents were recorded and we had to go over it in detail with an attendant. The car drove well and we were happy and had no problems. "
" See above "
" Very pleased "
" relatively easy to book and prices were very good. "
" Hertz customer service was great and the car, Citreon Picasso was good and ran fine. In and out fairly quickly. "
" Car was clean, and new. Everything was fine. No problems. Rate was a real bargain. "
" Our contact was pleasant and efficient. We were done and on our way in about 15 minutes. Really like the convenience of the hew location for the car pick up. Very satisfied with everything. Bus back from drop off was after only about 5 minutes. "
" I think that if Auto Europe is at all aware of these types of practises they should warn their customers. "
" An unauthorized charge of $189.25 Cdn. was charged to my credit card after I dropped the vehicle off. Avis Intl. has not been able to assist indicating that it most likely was due to the fuel not being at the full level however Avis Dublin/Airport gave the vehicle to me at the 1/4 mark which is how I returned it. They clearly indicated that I would not be compensated should there be more fuel in the tank then when I received this. My experience even at the time of pick up was absolutly disasterous, a $3,000.00 hold was placed on my credit card in addition to a $30.00 admin fee as I declined additional coverage, coverage I had through my credit card. My other car rental in Munich was without incident. "
" Bit inconvenient having to be bussed to the location but bus driver and staff very helpful. Staff need better information on VISA CDW coverage. My VISA does provide CDW in Ireland. your Hertz staff have been told that only MasterCard has the cover. This is not true and their training should be corrected. Check with me if you need further evidence of this. "
" See comments in autoneurope box re CDW training of Hertz staff. It is incorrect to say VISA does not provide CDW in ireland . Some do "
" I wish it was more clear the actual rental company will have additional charges (many additional charges). Although this varies by company, an estimate should be provided. "
" Very rushed experience. An unexplained "misc." charge and pressure to buy additional insurance above what my credit card provides. In actual fact buying this additional insurance made my credit card policy void. In essence, I got less insurance not more. "