Welcome to our page, which is dedicated to customer reviews and our clients' experiences with Auto Europe and their chosen car rental supplier. We know reviews are an excellent way for our clients to learn more about our business and long-standing relationships with the most reliable suppliers who rent vehicles to travelers planning a trip to Amsterdam.
Auto Europe works with multiple rental car suppliers, offering a variety of pick-up and drop-off locations across the city of Amsterdam. Trusted suppliers, including Avis, Hertz, and Europcar, have worked with Auto Europe for over 60 years. Our relationship with these suppliers allows us to provide lower rental rates than you'll find on the supplier sites. Start comparing rates today!
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Save up to 30% on your rental car in Amsterdam when you book with Auto Europe today! You can use the booking engine at the top of this page to compare supplier rental rates in seconds. Our booking engine will help you find the ideal rate and vehicle for your time in the Netherlands. With our price match guarantee, there is no reason to wait. If you see a better rate with one of our suppliers before pick-up, we'll beat that price!
" Just very good Recommend to everyone "
" The service and quality from vehicles are great "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Very good, as always. "
" Appreciated slight size upgrade and alternate drop-offocation. "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 8 Condition of the Vehicle: 9
" You have won us over to your company , that's for sure "
" Great service, in and out super fast. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" excellent so far :-) "
" They did not have the class reserved and offered an upgrade, which was nice "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" It was a very positive experience. "
" It was a very positive experience. "
Overall Value: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Auto Europe provides excellent service with great options to choose from. Web services were easy to use and intuitive. "
" My experience was excellent. Everyone I dealt with was pleasant and the Car I picked up was excellent. No surprises. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" It was fun dealing with Auto Europe "
" Very efficient and well organised "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" I am extremely happy about this experience "
" It was wonderful. Thank you "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" very satisfied "
" Very satisfied "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" All good, as always! "
" All good, as always! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" The whole process went very smooth. "
" The whole process went very smooth. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Excellent service! "
" Excellent "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" The vehicle was just as advertised, there were no issues at all with our rental experience Thank You "
" The Staff at your Amsterdam office were very professional and helpful. A good group of people "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" We had a good experience. "
" Our little Nissan Micra was a great car, and we travelled over 2000 km in it. "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 9
" Satisfait du service. Ce n'est pas la première fois que nous utilisons cette entreprise. "
" Satisfait du service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Quick and easy. "
" All went well. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" New and reliable car,easy drop off "
" Fast,professional,good car,easy to find "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Easy to rent a decent car for Europe trips. "
" Kind staff, nice cars. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" always excellent, good cars for good value..this time was the best "
" very good, no complaints whatso ever "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Your service was excellent "
" The service was excellent and I was processed quickly. "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Friendly, knowledgeable staff. "
" Very helpful and polite "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Everything worked as advertised. It was a good experience. "
" Everything worked like a charm. The person at the counter was polite, helpful and knowledgeable. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" I've used Auto Europe for twenty years and have never had a bad experience. Good value for money. "
" Very accommodating "
Overall Value: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Like to deal with Auto Europe. Have not had a bad experience with them. "
" The staff is very friendly and efficient. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
" Very pleased with my choice . "
" Excellent. Staff was very pleasant and accommodating. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Totally Recommend "
" Very easy, "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Very good service and easy to deal with. "
" Very expensive but the service with the people I dealt with were very good and the car was perfect. I am waiting to make sure the deposit for the deductible is to be either destroyed or returned to me. "
Overall Value: 4 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Will book again. "
" All very friendly and helpful "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" The airport surcharge can be quite substantial-yet for this quote it was most reasonable. A larger SUV was not available for booking in Amsterdam. "
" The quoted rates are always changing and after booking there was a substantial decrease in price which was honoured. However, it requires one to keep checking what the present rate is. "
Overall Value: 7 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
" No hassle or sales pressure during pick up after a long flight. A great experience compared to other car rental experiences I've had in the past "
" No hassle or sales pressure during pick up after a long flight. A great experience compared to other car rental experiences I've had in the past "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" good service "
" quick and easy, satisfied "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Absolutely no problems, I was very pleased with the service. "
" Great people to deal with. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Easy way to rent a car for a reasonable price "
" Easy to deal with Friendly staff "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Great service! "
" Excellent service! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" We had a great experience. Thanks. "
" We were very pleased with your service and would rent with you again. Very friendly staff and very efficient. Thanks. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Would rent from them again "
" No issues at all "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" a very pleasurable experience. "
" car was great, very easy pick up and drop off. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Our experience was good "
" Good "
Overall Value: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 9 Condition of the Vehicle: 8
" Never had any issues booking through Auto Europe. Website was easy to navigate and had all information needed. I did call in once with questions and the agent was very knowledgeable and helped me with my queries. "
" Very good experience. Staff in Amsterdam and Paris were very helpful and accommodating to any questions I had. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Friendly, timely and helpful "
" Efficient and reliable car "
Overall Value: 10 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Fast easy to book. "
" They upgraded my car at NO extra cost! Loved the bigger car. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Very pleased. Will always look to Auto Europe "
" I had a brand new car, service excellent. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Very satisfied "
" Courteous and Professional "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 9
" Always excellent. "
" Very good "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" I have always used Auto Europe when booking cars for Europe. I have always been satisfied with the booking and service. "
" It was a very pleasant experience. Would highly recommend. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Staff at Schiphol very efficient, helpful and friendly. "
" Very efficient "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Easy process and good selection of vehicles. "
" Good no issues. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" easy, reliable service "
" no issues, good staff "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Very good "
" Counter staff very helpful "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Waiting time on phone reasonable. Helpful staff. Good rate. "
" Friendly and helpful staff, clean car, everything went smoothly and nothing unexpected happened. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Great customer service "
" Great customer service ! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Excellent support during final details of our booking. "
" Excellent checkin and service. Clean car "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Very happy with every aspect! "
" Excellent, courteous and patient staff "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Very efficient, friendly and helpful. "
" Very efficient, friendly and helpful. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Friendly staff. "
" Over all very satisfied . The only problem was that the car was not very clean. There was dried mud in the trunk and also on the inside of the doors. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
" Easy and a lot of choice "
" It looks like I am double invoiced... There is no way to contact hertz about it... "
Overall Value: 4 Efficiency of Counter Staff: 10 Expediency of Drop-off: 8 Condition of the Vehicle: 8
" Great deal with the GPS included "
" Hertz upgraded us to a nice car "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Everything worked seamlessly. "
" They tried to upsell us to a bigger vehicle, which wasn't necessary. On the positive side, my mother has trouble walking, so the attendee shuttled us to our terminal after we dropped off the car. "
Overall Value: 10 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Awesome "
" Awesome "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" It was effortless and affordable "
" It was effortless and affordable "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Easy site. Navigation no problem. "
" Fast pick up. Good car. No problems at all. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Greatly impressed. Will use again. "
" Very pleasant. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Great vehicle and company comparisons. Good service. "
" We were very pleased with the rental car which was a Ford Cmax. It was a perfect size for us to tour Europe with lots of baggage room. It is interesting that we booked with Thrifty, and the transaction went through Hertz. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Great Car 208 "
" Great Car the 208 is nice to drive "
Overall Value: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 6 Condition of the Vehicle: 10
" Excellent experience with no hassles. Would definitely use again. "
" I upgraded to an automatic which had an integrated navigation system, eco mode and an excellent Renault Captur. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Have booked numerous with Auto Europe & never disappointed. "
" Efficient and friendly service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Easy to book a car. Good website. "
" Fast friendly service. No hassles. Clean car. Met our needs. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Excellent service "
" Well organized "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" efficient service "
" great experience and flexibility in keeping our car as we had to rush back to Canada not knowing whether we were going to make the flight. They kept the car for us in "stalling" until we knew we were on our way back home. "
Overall Value: 8 Efficiency of Counter Staff: 9 Expediency of Drop-off: 5 Condition of the Vehicle: 10
" Great experience!!! "
" Friendly, helpful staff. Very good rate and great vehicle. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" great "
" great "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Wouldn't book with any other company "
" Couldn't have been better. Great Value "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" fine no problems "
" no issues handled via Hertz "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Good experience "
" All went very well. Smooth pick up and drop off. Good car "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" The rental process went exactly as advertised. Appreciated helpful tips that were emailed to me and which are intended to preclude issues on the day. Would definitely use the service in future. "
" Received an upgrade to a BMW 216i with navigation. Given that the vehicle's iDrive computer can be switched to about 10 languages, would have been beneficial to know how to select English from the start, as the language was set to Dutch (rental at Schiphol). However, to be fair, I didn't have to pay for the included GPS and a quick Internet search a few days later afforded the required info to select English. However, this is not a trivial matter as all vehicle data is displayed via various iDrive screens and you need to understand the language to navigate the system. For example, there was a caution alert for slightly low tire pressure which I didn't understand until I had reset the system to English. (As for the GPS, elected to use a free navigation app on my phone rather than take time to learn how to use the BMW's GPS). Other than that, quite satisfied with the service at Hertz; front desk staff professional and an email requesting confirmation of fuel type was promptly answered. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Good value. "
" Pleasant and helpful staff. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Great! "
" Great "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" All worked as advertised. Good prices. "
" Efficient speedy pick-up and drop-off. Staff were extremely courteous. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Keep up the good services and see you at Xmas time! "
" Very friendly and helpfull at the front desk in Schiphol and he was able to give me an upgrade as I needed a car what was easy to get in and out in.!! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" I booked the vehicle on line through Auto Europe process was simple and efficient. During the proces, i received several email communications from them and Hertz, to keep me informed regarding pick-up and drop-off. "
" The Hertz personnel in Amsterdam were very efficient and personable. I dropped the vihicle off in Brussels and the drop-off went well without incident. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" the service was excellent "
" it was an excellent experience "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Quick service. Car was brand new. Will definitely use them again. "
" We picked up the car and the clerk was very friendly and efficient. Drop off was good. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Very good experience. "
" Overall, very good experience. However, I was not aware of the additional airports tax. This should be made more visible in the rental agreement and explained by staff at the counter "
Overall Value: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Amazing service "
" Extremely streamlined process. Very easy in terminal service, great cars friendly services headache free. Thank you Europcar! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" The services or Auto Europe were as with Hertz...excellent. "
" As usual my experience with Hertz was excellent! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" I was very pleased with auto Europe. I had to call a few times to confirm the vehicle, and a couple other issues, and they were friendly and very helpful. Would definitely rent through them again! "
" Hertz was good. Courteous, staff that knew what they were doing. No line ups, everything was efficient. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" All went well, no complaints...good service, car was ready, no complications...thanks a ton. "
" Quick, efficient, all in all very good results....thanks for the time and effort, and the extra of a GPS, although we did take ours along... "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" very satisfied "
" satisfied "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Positive experience "
" Helpful and efficient. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" (Most) reasonable inter-country rental rate. "
" Pickup (Amsterdam): left us standing with no information while getting car. Once it arrived it was fine. Dropoff (Paris): excellent, very efficient. "
Overall Value: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Perfect "
" All good "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
" Great service, great car, great price. "
" Great service, great car, great price. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Good value for money "
" All previous damage was not documented "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
" Going through Auto Europe made the decision of choosing a vehicle quite easy. I'd definitely go this route in the future. "
" Rating counter staff at a 6 may be unfair. In picking up my vehicle on day one, the line up at the Hertz booth was long. Staff seemed disorganized and the actual pick up process took almost an hour. Perhaps it was legitimate but no explanation was given. An additional drop off fee was a surprise and I would have liked knowing about that in advance. Beyond that, the car was great, the return was seamless and I would definitely rent from Hertz again. "
Overall Value: 10 Efficiency of Counter Staff: 6 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Used Auto Europe before and they continue to meet our needs "
" Great value! Vehicle more than met our needs "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Always a pleasant experience "
" Very pleasant "
Overall Value: 7 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 8
" 10/10! "
" Great as always!! I could not imagine better service. Very efficient check in/out. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" This is my second time renting a car with Auto Europe. Both experiences have been excellent. I recommended them to my daughter, who is travelling to Europe later this month!! "
" The booking of our vehicle went very smoothly. The price was excellent, although I did not read the fine print and was surprised that there was a fee for the Schiphol airport location. When I picked up the car, we forgot to look over the outside of the car. There were scratches on the front right bumper, which I was afraid that I would be responsible for. It is important to have collision (which we have with our credit card), as a cyclist left a large scratch on the driver door. I called yesterday, after realizing I had left something in the car. The staff at the desk were very helpful, and gave me the website that I can keep an eye out for it. "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
" Thank you for your wonderful service as usual. Auto Europe always get me the best possible rates for car rentals in Europe. "
" It was an excellent experience. Thrifty has really improved compared to previous experiences with Thrifty in the Netherlands. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Again Hassel free. "
" Had Hassel free experience. Car was great staff in and out great. Good experience "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Nearly always has the best rate by a significant amount in Western Europe. Customer service is excellent. "
" Front 12 v socket was not functioning. I had to use the rear one for my Garmin. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
" Auto Europe provided great service. We had 3 different rental on our trip. All were without problem "
" We arrived on a day when Hertz had computer problems. However, the staff worked hard to get us on our way as quickly as possible "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
" Everything was as promised, everything went well "
" No problems, quick return process "
" no problems "
" well done, and good advice "
" Easy to deal with, great experience! "
" Hertz was very quick, the car was ready within minutes. It was equaly quick to return the car. Very nice! "
" Gave me hybrid car just 3000Km odometer. "
" Guy helped me in finding return parking for Hertz and dropped me in Departure lounge. Perfect !!! "
" Online booking very easy and also a good deal for us. "
" The car was great, the deal allowed one upgrade and we had a roomy vehicle. However for a car with only 15,000 K on it we were surprised to have to add a quart of oil during our trip of only 3,000 K. Everything esle was super. "
" Easy, reasonable company with professional staff to assist. It made booking an easy and reasonable experience. When I had to make a small adjustment Auto Europe handled it easily and reduced my rate. "
" Their phones were not working the day we picked up the car so there was a long line-up and wait. Otherwise I would have been more than satisfied with Hertz. Returning the car was simple and quick and they even got a cab to pick us up right at the car. "
" Excellent service "
" very polite, professional, quick. "
" same as above, special since l had damage on the car, treated very friendly etc. "
" Provided great seamless booking service. No unexpected surprises. "
" Desk staff very helpful. Please update your drop off location for Brussels airport. P4 does not have rental returns and Hertz was not located on the 4th level of the P2 parking garage. Very confusing instructions for the return of the vehicle. Spent nearly half a hour trying to find location. Needed to top up tank again due to this. Very frustrating. "
" I realize this is not an issue that you can rectify alone but perhaps you can pressure the Airport. The lack of signage from the luggage pick-up to the Car Rental P/U makes it very difficult to know where to go to get your vehicle. We came in on KLM from Genoa and it took us a considerable time to find a person who could tell us where to go. Proper signage would go along way to rectify this. Thank-you "
" Overall a great experience "
" We got upgraded from a Volkswagen Up to a Seat Ibiza with navigation, which was absolutely fantastic!! Great car very economical. "
" Staff was helpful and the car was fine. "
" Europcar was good to deal with and the agent was more then fair. Will rent from them again on are next trip to Europe. "
" We rented our vehicle online and believe we secured the best price and optimum benefits for the type of car we wanted. My husband has been experiencing mobility challenges so we needed a vehicle with lots of leg room. "
" We were extremely pleased with our vehicle (we were provided with a Jaguar XE RSport from the category in which Auto Europe promoted Peugot 508 or similar), and the staff who handled our rental process. From the airport check-in, to the vehicle pick-up location at Schipol, everyone was very helpful. Particularly the service representative at the pick-up/return location who even remembered us! We felt welcomed and appreciated. "
" We received an up-grade from a VW Up to a Renault Clio Limited. It was practically new (barely 3,000 Km) and had a built-in Navigation system--which proved to be indispensable in finding our way around major cities. It was also very roomy and quite fun to drive. Check-in and check-out were very efficient. "
" As stated above the service was very efficient at the airport. We had been in a traffic jam leading into Schipol and were pressed for time, but the drop-off could not have been easier. "
" The service was very good and the rental price was the best! Saved us a lot of money so keep up the good work! "
" The car was perfect. The only thing I'm not satisfied with is the 78 Euro we had to pay when we returned the car because the fuel tank wasn't full (barely 1/4 used!). "
" The service was excellent and everyone made our trip to the Netherlands a pleasure. Our rental car was broken into near Amsterdam and the customer service team were very reassuring and kind to us. Please pass on our gratitude to the Hertz/thrifty team. "
" Excellent and efficient service. Prior to renting the vehicle I was able to make a couple of changes to my reservation hassle free! Thanks for the experienced and efficient staff . "
" Agent was very helpful and put my concerns at rest. Suggested in town pick up to save money and helped me see would not be right downtown. Very helpful and worked out perfectly!! "
" Everything was in order when we arrived and had no trouble with pick up or return. Had no trouble with car either. Great experience!!! "
" We were very satisfied, the person who helped us was friendly, courteous and helpful. The car was excellent and we appreciated the up-grade. We will be sure to use Auto Europe again. Thanks a million. "
" Same as above. "
" always very helpful finding me a car at a great price "
" We find Auto Europe a good company to deal with. "
" Thrifty is a good company even though it is handled by Hertz. "
" We picked up our rental 45 minutes early because our flight arrived early and unfortunately we got charged for an extra day because of that when we returned the car. No one advised us of this when we picked it up, or else we probably would've waited around at the airport for 45 minutes. "
" The car rental, from booking online, through to the actual pickup of the vehice, went according to plan. The vehicle rented us (Peugeot 308), suited us very well! We have no problem recommending your service to anyone. Thankyou. "
" We were treated efficiently and with courtesy. "
" great deal and all worked fine "
" it's not thrifty, hertz is doing al the work for them "
" Very efficient, excellent service, Would certainly use them again and recommend them to others. "
" Very efficient, excellent service, Would certainly use them again and recommend them to others. "
" Very friendly and helpful staff. I ended up with a better vehicle then I thought I was getting. Great on autobahns, but small enough for city roads. Thanks for helping make our month in Europe so successful. "
" Same as my above comments on Auto Europe. 😊 "
" We have been most satisfied with Auto Europe thus far ..our cars have been very satisfactory reservations at both Hertz and later inMarseille with EuRopcar were there and efficiently handled..the extra taxes increased the cost so in future we will be very vigilant and including these in cost of rental.. "
" See above. "
" great service and it all worked as planned "
" We first booked with Auto Europe in September 2015 at Amsterdam airport, we were so happy with the professional, friendly, courteous service, as well as the reasonable pricing compared to the competitors, that we booked again in May 2016. The people once again went above and beyond, meeting our needs by supplying us a car upgrade, once they couldn't supply the car we had originally booked. I would highly recommend this rental company to anyone wanting to book a rental car at Schipol airport. Thank you once again for making our holiday all that more memorable. Ray Vancouver, Canada "
" Very professional, courteous and friendly service. The rental cars we picked up in Sept. 2015 and May 2016 were clean inside and out. Each time we were upgraded to a better rental car than what we had booked and was ready up our arrival. Great rental company and best pricing above all the other rental companies at Schipol. Would recommend this to anyone wishing to rent a car at Schipol. Thank you once again for another great experience. Ray Vancouver, Canada "
" Convenient,reliable and the price is right! "
" All good. "
" Change by Hertz "
" Always have had a good experience with Auto Europe. "
" There was a mix-up with the car not being available when we arrived. But it was dealt with in a fast and courteous manner. "
" Good website and help over the phone. "
" Good check in and check out and car exceeded expectations. "
" The Thrifty rental was handled by Hertz. "
" Lovely car. Opel Insignia. Drove beautifully, very comfortable. Lots of room for us 3adults. Great customer service "
" Very easy to book and pay "
" It took quite some time before we had our rental - we waited in the garage in excess of half an hour "
" The staff were very knowledgeable, and friendly. They had us on our way quickly with excellent directions to help us arrive at our destination. "
" Great customer service and prices "
" They tried to upgrade me to a navigation but the car had one "
" Great rental. very good car, very fair price. "
" easy check in and check out.... "
" Agent searched out better rental deal than initial offer. The agent was very nice. "
" Agent gave personable service and an upgraded vehicle (but I really think they needed to send it back to France so win-win). "
" Excellent "
" Not so good. Our reservation was for 11:30 am but the car wasn't ready until 1:30 pm. Received it with 7/8 of a tank of petrol. When we gassed it up at 5/8 tank immediately before returning the car, the petrol gauge stayed at 5/8 and we were accused of not filling the tank. After a fight they agreed to drop the 3.60 Euro/L fuel surcharge if they found that it was indeed full. "
" Auto Europe offered me a better price than the car rental agencies (from whom I received the car anyways!) "
" the small FIAT car was quite noisy - perhaps needed a tune up or exhaust work. It also wanted to stall when idling, however, I was fine/able to drive it easily "
" Fantastic manager he knew just what we needed. "
" Nice new car (Ford Modeo) Employee at rental desk was plesant to deal with. Employee who got us the car in the garage was also pleasant to deal with. "
" Nice new car (Ford Modeo) Employee at rental desk was plesant to deal with. Employee who got us the car in the garage was also pleasant to deal with. We had an 8:00 am departure flight out of Amsterdam which made it tricky to return the car and have it checked over when your check in employees do not start until 7:00. In fact on July 18th when I was returning my car, the two employees did not show up until 7:05 am (late by 5 minutes). With early morning flights, it woudl be more accomdating for Europcar to have employees start earlier like some of the other car rental agencies at the Amsterdam airport. Also, now that most cars have GPS built into them, it seems like a cash grab to me to charge extra for it. Thankfully we did not. "
" We were delighted with the service and the car that was available for us right on time no waiting.Amazing!!!! "
" Very satisfied , we will surely use Thrifty again and will recommend to one & all of our friends. "
" Very convenient and affordable way to rent vehicles in Europe. "
" Everything OK Except that it had taken a rather long time to pick-up our vehicle (many other customers that arrived at the pick-up booth after us actually left before us). But afterwards, I have come to realize that this was perhaps due to the fact that we were having a 1 way rental (AMS - CDG) and that they were looking for a specific car with a French license... "
" Great service. Brand new car. The airport tax was way too much!!! The map of Netherlands was useless. The print was unreadable. Couldn't read numbers or words. Enlarge print. Helpful pleasant staff!! "
" Very expensive in Amsterdam. "
" I paid a lot of money and was expecting a volvo. They gave us a Peugeot instead which is supposed to be comparable. We didn't like it as well. "
" This is not the first time I rent a car from Auto Europe. Never had any problem. "
" Thanks for the free upgrade "
" There was a very long line at the airport. It was a 17 hour flight and then a long wait for luggage and then a long wait(an hour), for the car. "
" Somehow, Autoeurope gets the best rates. Easy to use website "
" I have never been disappointed in the past when making arrangement through Auto Europe and the cost is very competitive. This was again the case. "
" Since I would come through The Hague I asked Hertz Amsterdam whether it would be possible to pick up a car there rather than in Amsterdam. They made the arrangement promptly, and service at The Hague Hertz, very conveniently near the railway station, was pleasant and efficient. "
" Auto Europe prices are great, but I should have been aware of all the surcharges. There was a EURO 55 location charge with my rental in Amsterdam, ouch ! "
" I've been renting with Hertz for many years. They wanted to surprise me with my rental in Holland and reserved a FORD racing car for me. Not really what I wanted, it was a gas guzzler !! "
" Very pleased with the web site and the customer service. "
" Very happy with the customer service when renting and returning. The car was very good, and overall very pleased. "
" Very quick and easy. "
" Very curtious check out and check back in on return. I have used your system the last 5 or 6 years in a row and that is why I come back. "
" Excellent "
" satisfied "
" Your car was very clean and easy to use. all the people who were helping us were great to deal with. "
" We have rented cars a number of times but this was by far the best experience. "
" Excellent car - easy pick up and drop off. Car had GPS which was fantastic help. Counter agent could have been more friendly and more knowledgeable (said car didn't have GPS) "
" Easy booking process, good price and so far reliable "
" At first we were given a car which was not the same as we booked. After mentioning this to Europcar they swiftly changed to a station wagon which was what we had booked. Unfortunately the car had a slow puncture and we had to put air several times resulting in having to change the tire for the spare eventually. "
" pick up car a little far from arrival point "
" pick up car a little far from arrival point "
" Faster service would be nice. Our car was already booked online, but due to other customers we had a very long wait. Airco in Overtoom office would also be nice [specially when you have a very long wait]. Otherwise service and the coffee was very good. "


