AUTO EUROPE NICE, FRANCE Car Rental Reviews

NICE, FR - Reviewed by JOHANNE - September 30, 2022

" Great price "

" Good and efficient service "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

NICE, FR - Reviewed by JULIEN - August 21, 2020

" Very good, nothing to complain of! "

" Had to change the car because the car insurance Green card was exited from May 2020 and didn't check that on the car at time of taking the car. I had to come back to have a new car !!! They gave me a much better car at that moment ! "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 7

NICE, FR - Reviewed by SOPHIE - September 23, 2019

" Excellent! "

" J'ai été très satisfaite d'Auto Europe, mais le personnel chez Hertz est harcelant et ne reconnaît pas votre contribution ni celle de l'assurance de la carte de crédit comportant des assurances. J'étais certaine de moi, alors je ne me suis pas laissé influencer, mais l'expérience a été très désagréable. "

Overall Value: 5
Efficiency of Counter Staff: 5
Expediency of Drop-off: 10
Condition of the Vehicle: 2

NICE, FR - Reviewed by BRIAN - June 28, 2019

" No problems whatsoever and excellent service at the counter at both ends. "

" Our car rental from Nice to Bordeaux with Dollar was excellent. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

NICE, FR - Reviewed by COREY - June 21, 2019

" No issues. "

" No issues. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

NICE, FR - Reviewed by DEREK - June 14, 2019

" Good support, good prices, efficient handling of my change of requirements "

" Excellent car, friendly counter staff.....could not be better "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

NICE, FR - Reviewed by CHRIS - April 25, 2019

" Booking a rental online is user friendly. "

" The rental process went very efficiently. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

NICE, FR - Reviewed by JEAN ROBERT - April 02, 2019

" STAAFF IS EXTRAORDINARY "

" WE DID NOT GET THE DIESEL THAT WE ORDERED, BUT.....THE FREINDLY STAFF DID EVERYTHING THEY COULD, TO FIND A MACHING CAR FOR US. THANK YOU SO MUCH. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

NICE, FR - Reviewed by BRIAN - April 02, 2019

" Always had first-rate service, good cars and best rates with Auto Europe, even when making changes to an upcoming rental. "

" Well-located for our purposes. Very professional staff, less likely to pressure us with add-ons (upgrades, insurance, roadside assistance, etc.). Good cars. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

NICE, FR - Reviewed by ROBERT - March 21, 2019

" Seems to be an easy way to compare options. Web site not too cluttered with useless "features " like many other sites. Email replies to questions prompt, complete, and friendly. "

" I had accidentally agreed to gas fill up, but had returned the car full. Hertz credited automatically. Counter staff and return agent were pleasant and friendly and informative. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

NICE, FR - Reviewed by CLAUDE - March 17, 2019

" Very helpful especially the online phone link. It would be helpful if Europcar also had the same online feature. "

" We had difficulty finding the car. It would have been helpful if someone could have helped out rather than just giving directions. I had to return to the desk twice. "

Overall Value: 10
Efficiency of Counter Staff: 9
Expediency of Drop-off: 9
Condition of the Vehicle: 10

NICE, FR - Reviewed by ANDRE - January 09, 2019

" Second time dealing with Autoeurope, and just as satisfied. "

" The agent wanted to "upgrade" us to a sports model BMW convertible. It turned out to be too low and uncomfortable, and when we returned to the counter -- "there was nothing else available". With a little time and effort, the agent found a car that had "just come in", exactly the model and category we had reserved in the first place. I found she insisted quite a bit, a real "hard sell" to get me to opt for insurance I didn`t need, insurance already covered by my credit card. Just little problems eventually resolved. But a serious objection is the policy to require a customer to take pictures of the car before leaving in case of any damage -- no agent will go over the condition of the car with the customer and mark down any imperfections. "

Overall Value: 10
Efficiency of Counter Staff: 4
Expediency of Drop-off: 10
Condition of the Vehicle: 10

NICE, FR - Reviewed by PIERRE - January 06, 2019

" Auto Europe was very good . No problems "

" The staff were very good and efficient "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 8

NICE, FR - Reviewed by JONATHAN - October 26, 2018

" Good "

" Line up to collect car was longer than I expected. Had to wait approximately 40 mins "

Overall Value: 10
Efficiency of Counter Staff: 7
Expediency of Drop-off: 9
Condition of the Vehicle: 9

NICE, FR - Reviewed by BRUCE - October 23, 2018

" Very good to do business with "

" Good Svcs and got what I asked for plus extra "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

NICE, FR - Reviewed by YVES - July 02, 2018

" Best of all. From the source point in Portland to Nice "

" The best services Ever. Nice and clean car. Better than I expected "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

NICE, FR - Reviewed by ROBERT - May 23, 2018

" This is the first time I had used Auto Europe, and this time I went for the long term lease/purchase of a car for use during my extended vacation. I cannot say enough good things about the entire experience. From the initial inquiries to learn about the process, to booking, pick up and return, everything went so well and seamlessly. The car, a 2018 Peugeot, was beautiful, sporty and a joy to deive. I am a very happy customer, have told my friends all about the experience and I will be back. Thank you for making this part of my vacation a hilite. "

" I cannot say enough good things about my experience with my long term lease/purcase through Auto Europe. Everything went just perfect. Beautiful car too. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

NICE, FR - Reviewed by VIKTOR - September 24, 2017

" Helped a lot to find cheapest rent, which was my goal. "

" Everything was good, no problems "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

NICE, FR - Reviewed by DANIELLE - September 18, 2017

" I only deal wih Auto Europe , have dealt with them for years and recommend them to everybody looking to rent a car "

" The staff at the downtown office Véronique and Thierry were marvelous "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 5
Condition of the Vehicle: 10

NICE, FR - Reviewed by MARC - August 31, 2017

" Fantastic. "

" Fantastic price and value. Was even upgraded to a diesel with GPS. I already have recommended the service. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

NICE, FR - Reviewed by ULLAS - August 04, 2017

" Great price with great deal "

" Excellent service and amazing people Would like to share this During our trip we met an accident. When I called the RHODIUM customer service,They sent the taxi who took me to the office and with in 5min I got the anther car "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

NICE, FR - Reviewed by CAROLYN - March 15, 2017

" We have used AutoEurope for the last four visits to Europe, they are always very competitive and typically offer free upgrades once we pick up our car. "

" All was well until we returned the car and left an iPad in it. Despite calling 30 minutes after dropping off the car the iPad was never returned to us. Very poor customer service (non existent really) at the AVIS counter in Nice. I tried calling once back home and got no answer. I called AVIS in the US and they said "you shouldn't leave items in the car". Very helpful!!! I will never rent from AVIS again. "

NICE, FR - Reviewed by CHARENE - December 26, 2016

" Very easy to change booking when needed to change dates. "

" On-site service was exemplary "

NICE, FR - Reviewed by MICHEL - August 22, 2016

NICE, FR - Reviewed by AMANDA - July 21, 2016

" Amazing staff, friendly, helpful, polite and an overall great experience! "

" Amazing staff, friendly, helpful, polite and an overall great experience! "

NICE, FR - Reviewed by LUC - July 17, 2016

" Vers Best service "

NICE, FR - Reviewed by MUSTAPHA - July 13, 2016

" The car was excellent and the customer service was great. I am so happy with the service "

" Car was excellent great service "

NICE, FR - Reviewed by JOEL - May 28, 2016

" Everything was fine, except when I wanted to return the car with a full tank of gas, there was none available in Nice due to a strike by fuel delivery drivers. "

NICE, FR - Reviewed by BRUCE - February 20, 2015

" Their support is first rate after the rental as well. "

" Their staff are first rate to the full extent of their authority. "

NICE, FR - Reviewed by DAVID - January 31, 2015

NICE, FR - Reviewed by POCHOLO - January 02, 2015

NICE, FR - Reviewed by JOHN - October 02, 2014

" It was easy to book and make changes. A correction on a fee was also made very promptly. The service staff on the phone were ALL excellent! We will book again with you:) Thank you! "

" There was a drop-off charges that was not noted in the booking. The rep at the Nice airport was very polite about it and Auto Europe handled the credit efficiently - thank you! "

NICE, FR - Reviewed by PIERRE - September 29, 2014

NICE, FR - Reviewed by JEAN-FRANCOIS - August 18, 2014

" Easyness of the web site. Exactitude of the car proposed vs car picked up. Competitive pricing. "

" Fast service at pick up and return. No hassle for selling additional assurance. Just great. "

NICE, FR - Reviewed by CLAUDE - August 08, 2014

" Excellent vehicle and very good service "

" Good service, but not very conveniently located at Nice Airport "

NICE, FR - Reviewed by PASQUALE - April 23, 2014

" Overall good experiemce work okay, details of local taxes should be explained in a better method "

" Overall a good experience Better explanation of local fees would result in a higher satisfaction "

NICE, FR - Reviewed by JOANE - October 29, 2013

" Tout à été parfait de la prise en charge à l'aéroport à la restitution au même endroit. Agréablement surprise. Joane McD "

" Difficile mais possible de faire mieux. "

NICE, FR - Reviewed by ROBERT - October 15, 2013

" Learned that hertz had bought them. "

NICE, FR - Reviewed by JOHN - October 27, 2012

" Additional charges for site fees and [INVALID] off were 100 euro - excessive. Presented with a schematic of existing damage which I had no option to confirm as car was in parkade - did not represent all the minor damage to the car on pickup. But, I was not challenged on any of these existing but undocumented dings on [INVALID]off. Try to make it difficult to use credit card for CDW. I would have to pay, then collect from Visa. "

NICE, FR - Reviewed by SIMON - October 23, 2012

" Your website was clear & easy to use. Costs were clearly defined. I had to make a last minute change to my booking, adding additional days and it was all processed accurately & cleanly with the original charge reversed and new charge processed in a timely manner. All was good! "

" Generally ok. They didn't have the car we booked and struggled to find a reasonable alternative. The staff weren't particularly "client service" focussed in their attitude towards me, the customer. (I think they were rushing as it was close to lunchtime closing!) "

NICE, FR - Reviewed by KAREN - October 16, 2012

" It was a delight - and so easy - to drive the Chevy Spark. Your staff was efficient and helpful. "

NICE, FR - Reviewed by TOM - October 06, 2012

" Very easy to use just clarify your pricing a bit better on your web site it was little confusing when picking up vechicle at location re- insurance, upgrades, road fees etc the girls were very helpful great work euro "

NICE, FR - Reviewed by RICHARD - October 04, 2012

" I returned the car with a FULL tank of gasoil 86.01 euros) but I just noticed that the "receipt" that I received at the airport shows 189.00 euros for "Plain de carburant" & 14.95 euros for "Service carburant". I filled the tank in Biot which is only 15 kilometers from the airport. I have the credit card receipt plus four witnesses. Please advise .... Richard Jones "

" I returned the car with a FULL tank of gasoil 86.01 euros) but I just noticed that the "receipt" that I received at the airport shows 189.00 euros for "Plain de carburant" & 14.95 euros for "Service carburant". I filled the tank in Biot which is only 15 kilometers from the airport. I have the credit card receipt plus four witnesses. Please contact me at .... rickjones48@hotmail.com "

NICE, FR - Reviewed by IRINA - October 01, 2012

" Good service. But my first reservation was impossible cancel online. It was inconvinient. "

NICE, FR - Reviewed by PIERRE - September 30, 2012

NICE, FR - Reviewed by JOHN - September 27, 2012

NICE, FR - Reviewed by PETER - September 27, 2012

NICE, FR - Reviewed by PAMELA - September 16, 2012

" I was very impressed with the service I received from your call centre. However Avis is not a brand I would use if I were your ceo. "

" To continuue' The people in the Avis Locations are very very understaffed.They run on a minimal budget hence keeping the customer waiting for long periods. I requested a receipt for my car as I could see how disorganised this company operated and felt the service was that of a third world country in the sticks.It took her 2hrs to be able to leave the booth at the station to go and look to see if my car was there.A male associate was there when I arrived however he dissapeared for over an hour and he did not return. Your company I was impressed with but this company AVIS are bringing down your reputation. "

NICE, FR - Reviewed by RICHARD M - September 14, 2012

" Worked out very well. "

" The attendant was a little difficult to deal with but the car was terrific! "

NICE, FR - Reviewed by MARK - August 30, 2012