AUTO EUROPE BERLIN, GERMANY Car Rental Reviews

BERLIN, DE - Reviewed by KATHARINA - September 14, 2020

" great experience every time "

" Nice staff, not usually guaranteed in Berlin... "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BERLIN, DE - Reviewed by JAN - September 22, 2019

" very good service "

" very good "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BERLIN, DE - Reviewed by ERICH - June 26, 2019

" Quick response time. Would use again "

" Pleasant experience. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 9
Condition of the Vehicle: 10

BERLIN, DE - Reviewed by ANDRZEJ - May 02, 2019

" Super "

" Very good "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BERLIN, DE - Reviewed by NATALIA - January 07, 2019

" Good! "

" Good easy pickup and drop off. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BERLIN, DE - Reviewed by HARTMUT - October 23, 2018

" We are long-time renters and will continue to be, as we are very satisfied customers and have only had good experiences with Auto Europe and Hertz. "

" We are long-time renters and will continue to be, as we are very satisfied customers and have only had good experiences with Auto Europe and Hertz. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BERLIN, DE - Reviewed by BARBARA - June 29, 2018

" Everything went well with Auto Europe and the staff was very helpful in answering any questions...thanks "

" Experience was good "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 9
Condition of the Vehicle: 10

BERLIN, DE - Reviewed by ANDREW - September 28, 2017

" You always have the lowest prices. I will be back :) "

" Very professional customer service. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BERLIN, DE - Reviewed by RAYMOND - September 26, 2017

" Website easy to navigate and no issue when dealing with company directly.. "

" NO hassle pick up or drop off... very efficient and professional.... "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BERLIN, DE - Reviewed by MAREK - September 16, 2017

" I am very satisfied "

" Very friendly staff (Lucas) better vehicle than I expected "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BERLIN, DE - Reviewed by JOHN - September 10, 2017

" All good. : ) "

" Everything extremely smooth. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BERLIN, DE - Reviewed by MEHRDAD - August 05, 2017

" It was great, great value and great car. I really enjoyed the Ford, it had all the necessary gadgets. "

" The staff were prepared and professional. They were efficient and I was on my way very quick. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BERLIN, DE - Reviewed by NATHAN - August 04, 2017

" Had another excellent experience using Auto Europe. "

" Pick up time was quite long because garage and office quite far apart and no Hertz employee in garage to address concerns. "

Overall Value: 7
Efficiency of Counter Staff: 7
Expediency of Drop-off: 7
Condition of the Vehicle: 9

BERLIN, DE - Reviewed by ALFRED - June 05, 2017

" very satisfied "

" very satisfied "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BERLIN, DE - Reviewed by NORMAN - October 24, 2016

" The rental experience was pleasant and trouble free. I saved money using your service instead of booking directly with Avis. "

" Avis accepted the rental agreement we had and did not try to sell me any extra insurance, which was appreciated. Others have told me the rental companies try to make you buy their insurance. "

BERLIN, DE - Reviewed by ANDREW - October 21, 2016

" For the second time this year I am very satisfied with the service of AVIS at the Berlin Tegel Airport. "

BERLIN, DE - Reviewed by JACEK - September 29, 2016

BERLIN, DE - Reviewed by JOSEPH - September 25, 2016

" When picking up car we the to the attendant of a few paint chip and demanded that thi be noted. When we returned the car the female attendant made an issue of the paint chips. She wanted to blame us for them and we produced a copy of the noted document. Hoping that everything is satisfactory now. We are going to advise Visa of this matter. Thank you. "

" Satisfied, except for the noted and will recommend Hertz to others. "

BERLIN, DE - Reviewed by VERNON - September 15, 2016

" Good pickup experience in Berlin. Drop-off at Frankfurt airport was smooth & efficient - but we were charged an extra 27 Euro...which we were not expecting. "

BERLIN, DE - Reviewed by DAGMAR - August 24, 2016

" Always friendly, helpful, and very prompt. I have been using Auto Europe for over 20 yeats. "

" I found that the personnel at Hertz- Mitte were friendly and helpful. The cars were great to drive. "

BERLIN, DE - Reviewed by STANISLAW - August 15, 2016

" My booking experience went well. The car rental was very satisfying. I hope to book vehicles from your company in the future and recommend it to my friends. "

" The service was very good and the workers were very kind in serving me. The vehicle was very well presented to me and I really enjoyed using it. I hope to use your service again in the future. "

BERLIN, DE - Reviewed by ANDREW - June 21, 2016

" I got a good deal compare to those offered by other car rental companies. Your customer service was v. professional. Thanks, A.Z "

" I got upgraded to a bigger 2016 Toyota Avensis without additional charge. Their customer service at the kiosk , and in the garage was fast and very professional. "

BERLIN, DE - Reviewed by MIROSLAW - June 04, 2016

BERLIN, DE - Reviewed by TOMASZ - October 13, 2015

" Easy to book using website and great customer service by phone. Better rates via Auto Europe. "

" Everything as described in the offer. We got a different car but in the same class. "

BERLIN, DE - Reviewed by ALAIN - August 17, 2015

BERLIN, DE - Reviewed by LIN - July 26, 2015

BERLIN, DE - Reviewed by PIOTR - May 27, 2015

" Satisfied would recommend to others "

BERLIN, DE - Reviewed by MARTIN - October 20, 2012