AUTO EUROPE MARSEILLE, FRANCE Car Rental Reviews

MARSEILLE, FR - Reviewed by REJEAN - July 02, 2025

" Ça fait des années que je fais affaires avec vous et c'est toujours parfait. Je vous recommande tout le temps. Merci gang ! "

" Super tant à l'arrivée à Marseille, une vraie belle équipe : deux préposées adorables qui nous expliquent tout et ont une belle approche humaine: Merci! "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

MARSEILLE, FR - Reviewed by RONALD - June 22, 2025

" All went well... great experience. Will call again next year! Cheers... "

" All went well... great experience. Cheers... "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

MARSEILLE, FR - Reviewed by DARCY - May 23, 2025

" Excellent "

" New car 2800 kms clean no dings. Couldn't have asked for better. Service #1 at counter on pick up. On return excellent as well. Took pictures and immediately sent shortly after all good with vehicle. Best experience over many years of rentals! "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

MARSEILLE, FR - Reviewed by PATRICIA - May 12, 2025

" Auto Europe make it very easy to compare rates and get the best deal with the car company you prefer. They were also super helpful when I needed to make a change to my reservation and I even got a significant refund due to a price change when I did so. "

" Europcar is excellent. I've used them all my trips to France. Compliments to both the young men who assisted me at the Marignane Airport. I'm very sorry I don't remember their names, but both were super helpful, spoke English so I didn't have to struggle with my limited French, and made my car hire a great experience. Also love the new VW T-Roc that I got. Great car to drive! "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

MARSEILLE, FR - Reviewed by ALEXANDRA - January 24, 2025

" Efficent, easy and affordable. "

" Efficient, easy and affordable. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

MARSEILLE, FR - Reviewed by KELLY - November 05, 2024

" Auto Europe were very helpful to us. "

" Fast and efficient service. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

MARSEILLE, FR - Reviewed by NANCY - October 24, 2024

" Would use them again "

" Marseille airport was an easy location for both pick up and drop off for exploring Provence. The Fiat 500 Hybrid was the perfect car. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

MARSEILLE, FR - Reviewed by JUDY - October 08, 2024

" Reliable, able to drop off at very early morning and efficiently get shuttled to airport terminal. Booking was very easy with agent. We have used this service for several years in France. "

" We love that we have a specific vehicle that meet our specific needs and it comes with two keys and is new. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

MARSEILLE, FR - Reviewed by DAVID - August 25, 2024

" Very good "

" Very efficient "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

MARSEILLE, FR - Reviewed by PHILLIP - July 26, 2024

" Easy online rental process. What we asked for we received. "

" Flawless pickup and drop off. Vehicle met our needs. Staff courteous and helpful. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

MARSEILLE, FR - Reviewed by GLEN - April 17, 2024

" Clear and practical. Not my first time using Auto Europe and it won't be my last. A+ "

" Very smooth in Marseille "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

MARSEILLE, FR - Reviewed by BEATRICE - April 08, 2024

" Great car "

" Good "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

MARSEILLE, FR - Reviewed by DANIEL - September 30, 2023

" Very impressed "

" Great experience. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

MARSEILLE, FR - Reviewed by PLAMEN - August 20, 2023

" Very good service. I am completely satisfied "

" Very good service. I am completely satisfied "

Overall Value: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 9

MARSEILLE, FR - Reviewed by LUKE - May 15, 2023

" Auto Europe was an excellent choice and contributed positively to a terrific vacation experience. "

" Excellent car. The check-in and drop off were very efficient. The car was clean and comfortable. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 8
Condition of the Vehicle: 10

MARSEILLE, FR - Reviewed by GERARD - December 05, 2022

" Straight forward process. No surprises. I will use AE again. "

" Great Experience. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

MARSEILLE, FR - Reviewed by MALCOLM - October 18, 2022

" I have used them before. Will again. "

" Staff were very courteous both at pickup and drop off. No hassles. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

MARSEILLE, FR - Reviewed by ROBERT - July 10, 2022

" The car was super and the drop off was great! "

" The car was super - drop off was great! "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

MARSEILLE, FR - Reviewed by JANE - June 11, 2022

" Great experience "

" Easy from start to finish "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

MARSEILLE, FR - Reviewed by MARC - May 31, 2022

" Very nice overall experience "

" Car was very clean. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

MARSEILLE, FR - Reviewed by ALLAN - October 03, 2019

" Excellent experience overall, with good choice of automobiles available in various classes, no problems of any kind encountered at any time with service or automobile rented. Overall, would describe my experience with Auto Europe as excellent with no complaints whatever. I plan on using the company on my next trip to Europe. "

" No problems whatever in picking up or dropping off vehicle ()Marseille-Provence Airport) and pick-up and drop-off was very fast and efficient. Hertz people behind desk very friendly and efficient. No problems of any kind with rented car; quite happy with diesel vehicle rented, excellent mileage. Overall, excellent experience with Hertz and would be happy to rent from them again. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

MARSEILLE, FR - Reviewed by PAWEL - June 28, 2019

" nice and simple "

" sweet and simple "

Overall Value: 10
Efficiency of Counter Staff: 8
Expediency of Drop-off: 10
Condition of the Vehicle: 10

MARSEILLE, FR - Reviewed by FRANK - June 22, 2019

" Good company to deal with. Nothing bad to say, everything was fine. "

" Nothing to complaint. Super easy and friendly and professional staff! "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

MARSEILLE, FR - Reviewed by ANDRE - April 09, 2019

" Very good experiene "

" Very good experience "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

MARSEILLE, FR - Reviewed by EROL - April 08, 2019

" Car selection and reservation process very easy. Customer support very good too! I will definitely go through Auto Europe for my next car rental! "

" Convenient location and easy access at the airport. Helpful counter staff. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

MARSEILLE, FR - Reviewed by NICHOLAS - October 24, 2018

" No problems to report, hassle free experience "

" Excellent "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

MARSEILLE, FR - Reviewed by PAUL - October 23, 2018

" Good Value "

" The car we rented had been quite banged up. The rear door driver side rattled likely due to the damage to the door and rear of the car. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 6

MARSEILLE, FR - Reviewed by SCOTT - October 23, 2018

" I like the options presented with Auto Europe. Choice of prices and rental companies are good. I also like the clear explanation about insurance options, including what insurance comes with the rental and what your purchase options are for additional insurance should you want it. I have recommended A.E. to many people. "

" At pick up when we arrived the office was very busy. They could have used a few more staff on for a Saturday. The wait for the car was quite long... at least 90 minutes. I asked a staff person if they were always this busy or was this just unusual. She said it was the norm. The car itself was fine but the front tires were quite worn. Drop off was quick and efficient. "

Overall Value: 8
Efficiency of Counter Staff: 7
Expediency of Drop-off: 10
Condition of the Vehicle: 6

MARSEILLE, FR - Reviewed by DENIS - August 30, 2018

" very good "

" good "

Overall Value: 8
Efficiency of Counter Staff: 8
Expediency of Drop-off: 8
Condition of the Vehicle: 7

MARSEILLE, FR - Reviewed by PATRICIA - October 03, 2017

" Pick up was fairly quick. Delivery very quick, literally took 5 minutes with minimal stress. I was alone and the team recognized this! "

" Courteous team - thank you "

Overall Value: 8
Efficiency of Counter Staff: 8
Expediency of Drop-off: 9
Condition of the Vehicle: 7

MARSEILLE, FR - Reviewed by PAOLA - September 12, 2017

" all went well "

" all went well "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

MARSEILLE, FR - Reviewed by TONY - August 26, 2017

" Easy to use Website. Great price! "

" From pickup to drop off everything went very well. I was extremely satisfied with the service and the car I was offered. The only "minor" issue I would like to mention is that the map for the GPS system was not up to date. (For example, the "major" changes made to the highway towards Montpellier France were not reflected on the map.) This somewhat surprised me. I had assumed that since the car was new, the map would have been up to date. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

MARSEILLE, FR - Reviewed by PETER - June 21, 2017

" I had a great experience, and the AutoEurope agent I dealt with initially went above and beyond to ensure I was happy. "

" I had a great experience. It was quick and easy when I picked up the car. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

MARSEILLE, FR - Reviewed by JONATHAN - August 13, 2016

" We have used Auto Europe several times in the past for our European car rentals. "

" I originally opted for a car large enough to accommodate 5 people comfortably, a car comparable to a Citroen C5, which we had before. when we got there, the car offered seemed too small. She offered a larger car, but we had to pay an additional cost. The car did work out well and was comfortable, but the additional cost was not appreciated. Easy check in and check out and staff was pleasant. "

MARSEILLE, FR - Reviewed by JOAN - July 27, 2016

" -very reasonable rates "

" The woman, Anne-Fleur, who handled my rental at the airport office in Marseille was extremely friendly and helpful. I also really appreciated the efficacy of the process when returning the vehicle. "

MARSEILLE, FR - Reviewed by STEPHEN - July 18, 2016

" We have rented through Auto Europe several times and have been very pleased with each experience. "

" Very efficient process for renting and returning vehicle. Staff were very helpful. "

MARSEILLE, FR - Reviewed by YVES - July 14, 2016

" Good service, and fast service. "

MARSEILLE, FR - Reviewed by MAURICE - June 26, 2016

" Booking was clear, straightforward, great price, no surprises. "

" Actually, Dollar was through Hertz. Efficient, friendly, helpful. Excellent staff, car was in perfect condition. "

MARSEILLE, FR - Reviewed by JEAN - May 16, 2016

" We have been using Auto Europe for more than 4 years and always have been satisfy. We find that you have good prices. "

" We had a nice car. The return is very fast. "

MARSEILLE, FR - Reviewed by RICHARD - May 15, 2016

MARSEILLE, FR - Reviewed by BENOIT - May 09, 2016

MARSEILLE, FR - Reviewed by CHRIS - September 29, 2014

MARSEILLE, FR - Reviewed by NICHOLAS - August 20, 2014

" It took close to an hour from entering there office to getting keys. They tried to charge a one way rental fee. Drop off in Montpelier was very pleasant and simple "

MARSEILLE, FR - Reviewed by IAN - January 14, 2013

MARSEILLE, FR - Reviewed by ED - November 05, 2012

" Fantastic service from start to finish "

" They made everything easy and their prices were fantastic "

MARSEILLE, FR - Reviewed by VIRON - November 02, 2012

" From start to finish our experience was great. Easy check-in and out. I was a bit surprised they didn't give me a receipt or check the car at all when we returned it to Europecar but they were pleasant.We will use Autoeurope for sure in the future. "

MARSEILLE, FR - Reviewed by JAMES ROBERT - October 31, 2012

" very clean car,very curtious and polite people!!!! and very helpful,they even programed the tom tom,to our first destination!!!!!!!!!!!!!!!!!!!!!!!!! "

" One beautiful experience!!!!!!!!! "

MARSEILLE, FR - Reviewed by CALVIN - October 11, 2012

" Loved the car, but never managed to figure out the radio, which seemed to turn on by itself on its own schedule. Very, very satisfied with the EuropCar experience. "

MARSEILLE, FR - Reviewed by CLIVE - October 10, 2012

" Hertz was fantastic in finding an alternative vehicle that could meet our luggage needs -staff were great "

" I will want to be sure we a routed through Hertz in future. I also changed vehicles during the rental period and they made it easy and hassle free "

MARSEILLE, FR - Reviewed by DENIS - September 27, 2012

" Have a G.P.S.available would be very helpfull.. "

MARSEILLE, FR - Reviewed by GAÉTAN - September 23, 2012

MARSEILLE, FR - Reviewed by SHAHRIAR - September 12, 2012

" Very easy to pick up and drop off. No hassles. Very pleasant staff. Fantastic value. "

MARSEILLE, FR - Reviewed by JEAN-PAUL - September 09, 2012

MARSEILLE, FR - Reviewed by RICHARD - August 31, 2012