AUTO EUROPE PARIS, FRANCE Car Rental Reviews

PARIS, FR - Reviewed by DAVID - April 07, 2022

" great experience. will use again "

" great car - easy process. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PARIS, FR - Reviewed by DJAMEL - September 25, 2020

" I recommand AutoEurope, they offer the best car rental companies. Their service is exceptional. "

" For a first time with Sixt, the car rental was one of my best ones. I recommand AutoEurope and the service they offer. "

Overall Value: 10
Efficiency of Counter Staff: 9
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PARIS, FR - Reviewed by ANDREY - September 13, 2020

" It was an excellent experience. "

" Very good "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PARIS, FR - Reviewed by REGIS - August 28, 2020

" great "

" as usual in France "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 7

PARIS, FR - Reviewed by EMILIE - August 05, 2020

" Good advices on the phone. Really efficient "

" First time without any negative comments. Maybe thanks to the low frequency at this period of covid. I haven t received the invoice yet after return.. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PARIS, FR - Reviewed by ERIC - August 04, 2020

" Excellent! "

" Excellent service great car, friendly rapid assistance when there was a problem. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PARIS, FR - Reviewed by LYNNE - December 16, 2019

" Easy to use, got the car we wanted, responded to questions on the internet after I made the booking, which I appreciated, price was good "

" Lack of staff in the car park at CDG airport during pick-up/drop-off is a hastle - no one to point you in the right direction or go over the car with you. Both picking up and dropping off, we had to hope we were doing things right. At least some big signs would be helpful. "

Overall Value: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 7
Condition of the Vehicle: 10

PARIS, FR - Reviewed by FREDERIC - December 06, 2019

" quick and easy "

" very well "

Overall Value: 7
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PARIS, FR - Reviewed by TIMOTHY - November 30, 2019

" The car travelled well, took a little while to get use to , but served our needs well. "

" Friendly staff, got us on our way quickly. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PARIS, FR - Reviewed by PIERRE - November 24, 2019

" Thank you.We are satisfied with your service. "

" We have been very satisfied.Thank you . And we feel your price is resonable. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PARIS, FR - Reviewed by FABIENNE - October 14, 2019

" I always rent with auto Europe when going to France "

" My rental was for a pickup at 11:30 am but i only got the car at 1:45 pm. It was a long wait. "

Overall Value: 7
Efficiency of Counter Staff: 9
Expediency of Drop-off: 10
Condition of the Vehicle: 9

PARIS, FR - Reviewed by BRUCE - October 03, 2019

" Very helpful and responsive "

" The counter person(s) were very slow at dealing with us. He was having to help the other counter staff when it got a little busy. "

Overall Value: 9
Efficiency of Counter Staff: 4
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PARIS, FR - Reviewed by REMY - September 18, 2019

" everything went smoothly. "

" efficient and polite staff "

Overall Value: 8
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PARIS, FR - Reviewed by ALBERT - September 18, 2019

" Excellent "

" Staff was excellent! Signage indicating where the Europcar offices are leave a lot to be desired. Even minor improvements would help. "

Overall Value: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 9
Condition of the Vehicle: 8

PARIS, FR - Reviewed by DAVID - September 10, 2019

" Efficient and easy to use "

" On inspection of car I noticed large dent above front passenger front wheel. Was not noted on paperwork so I had to get counter staff to come out and make note on paperwork so I would not be liable for it on return, For my protection I also took pictures on all sides of car as well. They said I would get a Email of final discharge paperwork which I have not got yet. Car was new and overall I would use Europcar again. "

Overall Value: 10
Efficiency of Counter Staff: 7
Expediency of Drop-off: 10
Condition of the Vehicle: 8

PARIS, FR - Reviewed by MIHAI - August 29, 2019

" Yes. An pleasant experience. They have beautiful cars there. I definitely recommend this company. Thank you guys "

" I had a pleasant experience with AutoEurope ... I definitely recommend it to my friends Thank you "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PARIS, FR - Reviewed by JOSEPH - August 20, 2019

" Perfect "

" From pick up till drop everything was perfect did 7000km car was very nice Thank you "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PARIS, FR - Reviewed by LAURA - June 30, 2019

" Great! Easy & efficient! "

" Great! Easy & efficient! "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PARIS, FR - Reviewed by GREGORY - June 28, 2019

" Nice efficient service. Would recomend absolulutly "

" Only issue was with gps, we did a long trip and the gps would not acknowledged anything out of local radius. Try to figure it out on my own but ended up using google maps which gave us a hard time to because couldn't translate words very well. Need to make sure gps can take you through the entire country "

Overall Value: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PARIS, FR - Reviewed by BRUCE - June 20, 2019

" Easy and efficient to deal with. Economical "

" Did not have the car I requested but substitute was good "

Overall Value: 10
Efficiency of Counter Staff: 9
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PARIS, FR - Reviewed by IRA - June 19, 2019

" Very satisfactory service for a very good price. I will use Auto Europe again. "

" Very good experience. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PARIS, FR - Reviewed by BRUCE - June 18, 2019

" Am a regular customer. When I need to call it's very, very nice to speak to someone who is located in North America. Your rates are always very good. "

" Good experience on a very busy day atthe Avis counter at CDG. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PARIS, FR - Reviewed by JOHN ERIC - June 14, 2019

" we booked in Canada and in Cdn$ for a car in Paris, very easy process, with updates/reminders "

" they provided a similar car to what we booked, everything went smooth and very quick easy process "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PARIS, FR - Reviewed by GAETANO - June 14, 2019

" Never had a problem. Good effeciency "

" Dirty inside and out. Charged for missing entenna, however, not sure it was ever there. Charged with administrative fee and entenna although I have insurance. "

Overall Value: 6
Efficiency of Counter Staff: 4
Expediency of Drop-off: 2
Condition of the Vehicle: 2

PARIS, FR - Reviewed by ALLAN - June 13, 2019

" Great ! "

" Great ! "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PARIS, FR - Reviewed by ERWAN LOUIS - June 11, 2019

" Très bonne expérience, Service parfait ! "

" Super service Tout était parfait ! Merci ! "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PARIS, FR - Reviewed by IAN - June 11, 2019

" Auto Europe always easy to work with. Thanks "

" Counter staff get only a 6 because the french have a very particular way of treating customers. It is expected and factored in. No worries. "

Overall Value: 10
Efficiency of Counter Staff: 6
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PARIS, FR - Reviewed by ERIC - June 08, 2019

" Professional "

" Fantastic "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PARIS, FR - Reviewed by ROBERT - May 17, 2019

" Always great! "

" Hertz' staff were great, the car... less so. Still, not awful, either. I'd give the vehicle less, but it's my own fault I went with the cheapie. ¯\_(ツ)_/¯ "

Overall Value: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 8

PARIS, FR - Reviewed by JOHN - May 02, 2019

" I found the transactions with Auto Europe uncomplicated and competitive. Thank you. "

" Everything worked well, thank you. I merely make one point about the Jeep Compass Diesel that I found it extremely sluggish and unresponsive to acceleration when joining highways. Otherwise, comfort and experience with dealing with AVIS was very good. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PARIS, FR - Reviewed by MARKO - April 13, 2019

" Loved the car and the rate! "

" Check in a little slow but staff were very good. Drop off quick & effecient "

Overall Value: 10
Efficiency of Counter Staff: 8
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PARIS, FR - Reviewed by JEAN -MARC - January 19, 2019

" Nice price, very good service, and helpfull! "

" Very happy to be help for a delayted plane twice. Very helpfull as I'm not a good english speaker and they're was no french speaker in the evening. Very patient and reassuring. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PARIS, FR - Reviewed by FARUK - January 02, 2019

" Staff were very helpful and friendly "

" Staff were very helpful and friendly "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PARIS, FR - Reviewed by GREGOIRE - December 02, 2018

" Efficient.. speedy..! "

" I have always been well served by Avis "

Overall Value: 8
Efficiency of Counter Staff: 9
Expediency of Drop-off: 9
Condition of the Vehicle: 9

PARIS, FR - Reviewed by ANTONIO - December 01, 2018

" Very helpful when I booked "

" Agent at counter wouldn't take us because we were 20 minutes early. Our pick-up time was a 9:30pm and our flight arrived a bit early so we had to wait before we could go back to see him. "

Overall Value: 8
Efficiency of Counter Staff: 8
Expediency of Drop-off: 5
Condition of the Vehicle: 8

PARIS, FR - Reviewed by PHILIPPE - November 25, 2018

" Perfect "

" Perfect "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PARIS, FR - Reviewed by ULISES - November 22, 2018

" The front desk people are awesome. We pick up the car at Gare du Nord in Paris and the system they have it's outstanding. Friendly, reliable and confident. "

" The best company ever. The people are very well trained, they are all customer oriented and helpful. The service is quick and the offer many options in order to give you the best possible experience. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PARIS, FR - Reviewed by JUNIOR - November 22, 2018

" I always book with auto europe "

" The staff was kind and very helpful. "

Overall Value: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 9

PARIS, FR - Reviewed by BRYAN - November 21, 2018

" I like the fact that you post rate comparisons across several competitors. "

" The fee for the rental was quite reasonable. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PARIS, FR - Reviewed by STEPHANIE - November 15, 2018

" Excellent service! "

" Excellent service! "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PARIS, FR - Reviewed by STEPHANE - November 14, 2018

" Very good! "

" At the drop off location at Paris airport, I got an outstanding support from the staff (Kahina). She was very professionnal and nice! Please let her know ! "

Overall Value: 9
Efficiency of Counter Staff: 9
Expediency of Drop-off: 10
Condition of the Vehicle: 9

PARIS, FR - Reviewed by DARLA - October 30, 2018

" Auto Europe is the only car rental company I would deal with. "

" We were well-served by the Europcar representative, Amadou, at the Paris Montmartre agency. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PARIS, FR - Reviewed by JOHN - October 30, 2018

" Good as usual. "

" Everything was fine. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PARIS, FR - Reviewed by CHRISTIAN - October 30, 2018

" Excellent "

" The car I was provided had the tires finished it was unsafe to drive.I had difficulties to change the vehicle I had to ask Auto Europe s help to be able to change it . "

Overall Value: 5
Efficiency of Counter Staff: 2
Expediency of Drop-off: 7
Condition of the Vehicle: 4

PARIS, FR - Reviewed by JAMES - October 29, 2018

" Good "

" All in all was a great experience. One tail light was burnt out and oil maintenance required light remained on and beeped regularly. So. Bit of an annoyance but all in all vehicle was in good shape. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 8

PARIS, FR - Reviewed by STANLEY - October 19, 2018

" Simple easy and hassle free. "

" The car was dirty upon pick up. Dirty floor, no floor mats and dirty glass...I washed it myself. The engine light came on halfway through the trip...wasted an entire day trying to get Hertz to deal with it. They told me to ignore it. Worrisome for rest of trip. They had 3 excellent staff-Paris associate and 2 in Freiburg. It was almost impossible to get phone help...cost us $38 phone charges and a wasted vacation day around the engine light. Price through you and Hertz was excellent!! "

Overall Value: 7
Efficiency of Counter Staff: 9
Expediency of Drop-off: 10
Condition of the Vehicle: 6

PARIS, FR - Reviewed by RENE - October 17, 2018

" Service rapide et courtois, retour rapide et sans problèmes. "

" Friendly and quick service, very rapid drop-off upon returning the car. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PARIS, FR - Reviewed by JAMES - October 17, 2018

" very good experience "

" Good experience "

Overall Value: 9
Efficiency of Counter Staff: 9
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PARIS, FR - Reviewed by CHRISTIAN - September 13, 2018

" great "

" Great service and car "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PARIS, FR - Reviewed by SHAFEEQULLAH - July 25, 2018

" Auto Europe was awesome, quick to respond and address my concerns "

" Line ups were long, waits long, but that is Paris "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PARIS, FR - Reviewed by CHRISTIAN - July 25, 2018

" Great "

" Excelent "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PARIS, FR - Reviewed by JEAN - July 24, 2018

" All excellent "

" Excellent price. No issues at all. I was warned about the security deposit so no supprises. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PARIS, FR - Reviewed by NORBERT - June 29, 2018

" Friendly and accommodating service, with good and helpful advise, making me want to rent from Auto Europe again without any hesitation. "

" I had initially rented a smaller car - I think a Peugeot 208 or such - but the Gentleman at the counter realized that I would be travelling a fair amount and suggested another more comfy, albeit more expensive vehicle but with the bonus of a Diesel engine which I had preferred in any case. Noting the difference in fuel prices I recognized some saving by having a Diesel and I accepted, and it was a joy to drive this vehicle. I did not go over the vehicle with eagle eyes as it was explained to me and verified on the contract that there were already some existing scratches so I just looked forward to my travels. Being used to take good care of all my possessions, I also or even more so practiced this with the rental car and when ever possible tried to park away from any potential hazards. Returning the car the lady confirmed what was already stated on the contract and I can only say that it was a happy experience as I usually go to Europe almost every year for a longer stay and always rent. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PARIS, FR - Reviewed by DOMINIQUE - April 13, 2018

" Competitive pricing and easy processes "

" Easy and smooth pickup and drop off "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PARIS, FR - Reviewed by JOCERAN - April 09, 2018

" I loved it "

" Very friendly, respectful people. They made things easy for us. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PARIS, FR - Reviewed by GEOFFREY - April 06, 2018

" Great .. no issues or concerns. "

" The car we had reserved with Europcar wasn't available but staff went out of there way to help us find something that was suitable. It took longer than anticipated and cost extra but we appreciate the effort of the employees involved and it worked out in the end. "

Overall Value: 8
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PARIS, FR - Reviewed by HEATHER - April 03, 2018

" Super easy booking process and I got a great car that worked out well for me. "

" Great service - quick and easy and very friendly "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PARIS, FR - Reviewed by JEAN - April 01, 2018

" Very good "

" Good "

Overall Value: 7
Efficiency of Counter Staff: 8
Expediency of Drop-off: 9
Condition of the Vehicle: 9

PARIS, FR - Reviewed by ADRIAN - March 01, 2018

" Easy booking process "

" Clean car,helpful staff,ready on time "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PARIS, FR - Reviewed by MARTIN - October 05, 2017

" Easy process and nice staff "

" Easy process and nice staff "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PARIS, FR - Reviewed by LISE - September 29, 2017

" Great car, we have been upgraded. "

" Great experience "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PARIS, FR - Reviewed by WESLEY - September 04, 2017

" Overall I was satisfied with the arrangement. It was simple to set up and cost effective. "

" Generally the handling of the rental was good, and the vehicle was excellent. We had one small problem with minor damage being noted upon return, which I expressly refused responsibility for. There was no in person vehicle inspection when we took the vehicle, nor was it made clear that I was to do the inspection and return the form, which would have allowed clear recognition of pre-existing damage. The check out was very busy and difficult to manage at la Gare du Nord and not conducive to properly addressing any such pre existing damage issues. "

Overall Value: 6
Efficiency of Counter Staff: 10
Expediency of Drop-off: 7
Condition of the Vehicle: 10

PARIS, FR - Reviewed by JEAN-MARC - August 28, 2017

" Easy to use. "

" Unfortunately I was involved in a minor accident and we needed a replacement vehicle. The Avis rep in Tours was efficient and helpful. He was able to locate a vehicle with an automatic transmission - no easy task in France. THANK YOU. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PARIS, FR - Reviewed by ANDERSON - August 08, 2017

" Reviewing options on line was easy and talking with Auto Europe staff was great. Very impressed. "

" Entire process was efficient and worry free. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PARIS, FR - Reviewed by JEROME - July 22, 2017

" They provide excellent prices with renown car rental companies "

" Professional and efficient "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PARIS, FR - Reviewed by KARL - July 06, 2017

" Pricing was spot on and comparing offers was easy. Booking experience was effortless "

" Car was clean and new, excellent condition all around. Staff was very friendly "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PARIS, FR - Reviewed by SAMUEL - June 27, 2017

" To compare with other companies the prices of Auto Europe unbeatable. "

" Everything went very well, just to pick up the car took little longer than I expected. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PARIS, FR - Reviewed by COLIN - June 16, 2017

" Overall a positive experience "

" Pick up was easy however the car had some scratched on it which were not indicated own the initial state of the vehicle report. They were not an issue other that I wanted to make sure they were recorded so that I was not deemed to be responsible for them "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PARIS, FR - Reviewed by GEOFFREY - June 13, 2017

" Four rentals in Europe this trip out of five with Auto Europe, because the prices are significantly better. The service is always excellent. "

" This vehicle was supplied by Hertz for Dollar, and returned to Hertz. The rating is for Hertz. Dollar presumably was the source of the excellent price. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PARIS, FR - Reviewed by KIRK - June 08, 2017

" Auto Europe experience was efficient with no problems. "

" Avis counter staff person was very friendly and efficient. The return process was speedy and friendly. A very satisfactory experience. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PARIS, FR - Reviewed by DWAYNE - June 05, 2017

" Good service and value "

" Very helpful counter staff "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PARIS, FR - Reviewed by ANDRÉ - May 03, 2017

PARIS, FR - Reviewed by MICHAEL - April 19, 2017

" Excellent customer service. "

PARIS, FR - Reviewed by ERIC - April 15, 2017

" car had been smoked in previously "

PARIS, FR - Reviewed by ROBERT - April 13, 2017

" Very easy. Car pickup and drop off were extremely efficient. "

" Efficient. Polite. I had left a notebook behind. When I returned 5 hours later I was able to retrieve it. Very caring staff at CDG. "

PARIS, FR - Reviewed by CATHERINE - April 12, 2017

" Excellent in every respect! It was straightforward to find the rental office at Charles de Gaulle. The staff were very helpful and provided a great map to make my return of the car so easy. I found everyone in the rental car area to be very kind and friendly. A great experience which I hope to repeat. And the car was perfect. Driving a stick shift again for a North American was a dream. "

" Great, great value. Loved it all! "

PARIS, FR - Reviewed by MATTHIEU - March 22, 2017

PARIS, FR - Reviewed by ERIC - January 04, 2017

" Very convenient and reliable. "

" I've been upgraded, which was an excellent surprise (I love the Renault Kadjar). However, it appeared that there were extra fees to be paid, related to airport taxes. They should be included from the begining. "

PARIS, FR - Reviewed by ANNIE - December 28, 2016

" Perfect "

" Perfect "

PARIS, FR - Reviewed by HOWARD - September 06, 2016

PARIS, FR - Reviewed by H. LAC - August 24, 2016

" I am most satisfied with the entire experience: the pricing was very good and the reservation process was very simple. "

" The car pick-up and return process was simple and quick and the staffs were very courteous. "

PARIS, FR - Reviewed by VICENTIU - August 22, 2016

PARIS, FR - Reviewed by ENG SENG - August 21, 2016

PARIS, FR - Reviewed by JAMES - July 26, 2016

PARIS, FR - Reviewed by CHRIS - July 26, 2016

" I was encouraged by the original phone rep to phone back and see if I could get a better rate. I called back3 times and twice was able to nogotiate an even better price! I have already recommended Auto Europe to several others. "

" We forgot an item in the vehicle when we returned it and they were very helpful and found the item we had left behind. "

PARIS, FR - Reviewed by RICHARD - July 25, 2016

" it was a very easy and smooth process "

" The staff we dealt with were very friendly and helpful. The sign in was especially fast and efficent. "

PARIS, FR - Reviewed by JULIANO - July 18, 2016

" very good "

" no issues whatsoever "

PARIS, FR - Reviewed by NELSON - July 15, 2016

" I was impressed by the service. I phoned to change my reservation and the agent was very responsive and helpful. Highly recommend. The voucher is very well organized and clear. "

" Excellent courteous English speaking service at CDG airport in Paris. The car was excellent. Would recommend highly. "

PARIS, FR - Reviewed by DAWNE - July 15, 2016

PARIS, FR - Reviewed by PIERRE - July 14, 2016

" I got a Renault Talisman, what a grat car , plenty of room, well equiped, much better than anticipated very satisfied; given availability this was an upgrade; everybody likes to get that level of service ! "

" very friendly, fast service got the perfect car for my need offered an upgraded car "

PARIS, FR - Reviewed by SHAHRAM - July 14, 2016

PARIS, FR - Reviewed by J KIM - July 09, 2016

" I found the process of reserving a car then following up and making some changes to be very easy. The staff on the phone are very easy to talk to and managed their end intelligently. Changes were fairly easy and quick. "

" The vehicle I reserved was not what was waiting at the airport. They had a small van which I did not want. The alternative ended up being an "automatic" Citroen DS - awful vehicle! Not the type of automatic we know in NA. A slug of a car, lack of pickup from a stop and even stalled at times. I did not call about my dissatisfaction as I anticipated that I would need to go back to CDG to make a swap and I was not going to do that. The car functioned and I did not use it very much. I did not find a fuel station on my way to airport and had to pay a crazy price for that. Otherwise, Enterprise staff were pleasant and helpful at CDG. I found terminal 2 was a better place to get the right car. "

PARIS, FR - Reviewed by J KIM - July 09, 2016

" I found the online booking and then changes via phone all very easy. The people at the other end of the phone were very pleasant and intelligent. I did find that once I was away form the airport I was pretty much on my own for the rental tho, no easy changes after that. "

" The rental this time was an Opel Corsa turbo that used amore fuel than the average but it was peppy and roomy. For that I am pleased. Staff were all pleasant and timely at CDG. This time I found a gas station close to the airport so didn't have to pay the crazy charges. My prior rental was an "automatic" Citroen DS - awful! I find that picking up at the terminal 2 depot is a better option as they are better supplied with vehicles there than terminal 1. They are also closer to the RER and TGV station. "

PARIS, FR - Reviewed by CHARLES - June 10, 2016

" Best prices always "

" Excellent customer service, very friendly staff. "

PARIS, FR - Reviewed by JERRY - May 02, 2016

" Our rental went smoothly and we enjoyed traveling around France. "

" It was good but they charged us 40 euros for not topping up the fuel. "

PARIS, FR - Reviewed by WILLIAM - October 01, 2014

" Easy and efficient - which is what I was looking for "

" I was very satisfied with Citer's staff and service -- efficient and courteous both for the pick-up and drop-off. I was not very satisfied with the car that I was given. The maintenance indicator was on when I picked up the car and the front tires had little to no tread left (i.e. potentially very unsafe) "

PARIS, FR - Reviewed by CHRISTOPHER - September 23, 2014

PARIS, FR - Reviewed by MARLENE - September 02, 2014

" nobody at dollar desk. Need to wait at hertz desk 30 min. I paid 60 euros fees. thats same amount than my booking, so the price I received online was just 50% of the total price, thats not fair! "

PARIS, FR - Reviewed by KEITH - August 19, 2014

" The requested car - Opel Corsa or equivalent was not available and all they could suggest was a C3 Citroen Picasso which is probably an upgrade. It was OK but I should have paid more attention to its lack of front legroom. There was also a Twingo . A smaller car but had more legroom in the front. Staff were very frendly and helpful. "

PARIS, FR - Reviewed by ELIZABETH ANNE - July 23, 2014

" As previously, the car provided was satisfactory and the service was good. "

" Pick up was straightforward and convenient because the desk and the garage are right in the terminal. Drop off was similarly convenient and the staff were friendly and helpful. "

PARIS, FR - Reviewed by JOHN - July 20, 2014

" makes pricing out cars and making reservations easy "

" hard to find because Terminal 1 at CDG airport is confusing. Better signage would be good though. "

PARIS, FR - Reviewed by KEVIN - July 07, 2014

" Booking the car was easy and straight forward. We got exactly what we asked for. The only issue was that we had to pay the taxes upon arrival which we weren't expecting. "

" Our car was easy to get as well as drop off. It was very nice and in good condition. Customer service was great. No issues. We had to get an automatic car and this seemed to be one of the cheaper places to get one. "

PARIS, FR - Reviewed by GILLES - June 29, 2014

" Everything was as agreed through internet. No surprise, No pressure to add extras or to move to "higher" category. Simple procedures for taking charge and for return of car. "

" Easy to locate both at arriving and on returning car. Honest! consistent with other experience with AVIS elsewere. (PS J'aurais préféré un questionnaire en Français pour cette évaluation) "

PARIS, FR - Reviewed by ALAN - June 23, 2014

" I found the site easy to use, with a wide range of options from which to choose. I got a very good price on the vehicle and I was happy the ease of making the reservation online. "

" In fact, I picked up the car from Hertz (do they belong to the same parent company?). I was frustrated with trying find the rental office, as they did not use the location at the street address provided on my booking. Also, it was very busy in the office; given that I picked it up at the Gare Montparnasse location, I would have expected more staff on hand to handle the large number of customers. Nevertheless, the vehicle (Nissan Juke) was very comfortable, and I was was happy with it during the rental period. The on-board navigation system REALLY helped us out a great deal. "

PARIS, FR - Reviewed by PHILIPPE - June 17, 2014

" i was on tight schedule, the train strike delay cars reserve cars,tumbs up for your CDG staff they look after me ,me it on time "

PARIS, FR - Reviewed by BRIAN - June 09, 2014

" We thoroughly enjoyed our car, including the in-dash GPS. The Renault Scenic is a very nice four tall person car. The multiple reservation changes all were handled promptly. "

" The rental agency actually turned out to be Enterprise after the final change. "

PARIS, FR - Reviewed by AMBER - May 29, 2014

" There was over 90 euro of extra fees once I arrived to pick up my vehicle. Auto Europe should work to include those in their original price. "

" They were very helpful when we were picking up the vehicle and also assisted with helping us to navigate where we were going outside of the city. "

PARIS, FR - Reviewed by JOHN - April 26, 2014

" Everything was excellent! The only suggestion I have for improvement would be to make it clearer that Dollar is represented by Hertz in Europe. Before the trip, I was looking for the Dollar location at CDG and could not find it. It gave me some concern that I might be sent to some off-airport location. The direction to go to the Hertz counter was correct, however, and Hertz gave great service. It was just a small pre-trip concern that could be avoided. "

" As noted above - just be clearer about how DOLLAR services are delivered by Hertz at CDG. "

PARIS, FR - Reviewed by GILLES - November 02, 2013

" it has difficult to identify what enterprise mas responsible for your company. "

PARIS, FR - Reviewed by YONGKANG - November 01, 2013

" very good "

" No logo in CDG, I did not know it is with Herz "

PARIS, FR - Reviewed by JANA - October 29, 2013

PARIS, FR - Reviewed by FRANCIS - July 14, 2013

" The experience was satisfactory. The Hertz desk, both at Orly (the pick-up location) and at Carcasonne (the drop-off location) were very busy. The agent at Orly indicated that there would be a significant amount of additional charges which were not in conformance with the Auto Europe contract. Due to language difficulties (good English but sufficiently accented as to be very hard to comprehend) and the crowd, I decided to try to deal with discrepancy at a later date. As it transpired these charges did not subsequently materialize, but it was a concern until the Visa bill arrived. The car was a Peugeot 208 automatic. Quite nice, but the automatic was really "clunky". "

PARIS, FR - Reviewed by STANLEY - July 14, 2013

" Service was clear and helpful "

PARIS, FR - Reviewed by TIMOTHY - July 11, 2013

PARIS, FR - Reviewed by MURRAY - May 30, 2013

PARIS, FR - Reviewed by TIMOTHY - April 20, 2013

" I have received reliable service from AutoEurope over the past five years at competitive prices. "

PARIS, FR - Reviewed by KLAVDIA - February 08, 2013

" Good price, good service. Only issue was the cancellation of our reservation and the creation of a new one when all we wanted to do was change the pickup time. This caused some confusion at CDG Airport when the Europcar agent claimed our reservation was cancelled and he could do nothing for us. I called and explained the situation to a Auto Europe agent, and he wasn't sure what happened either, until I explained the time change request. He provided us with another booking reference, but the Europcar agent was unimpressed and asked that you never cancel reservations for such changes. "

" Did not have the car we booked, but offered instead an upgrade as they needed to return another car to Nice, anyway. Agent was friendly and helpful once the cancelled reservation issue was resolved. "

PARIS, FR - Reviewed by DUNCAN - January 13, 2013

" No problems - All good. "

PARIS, FR - Reviewed by DANIEL - January 07, 2013

PARIS, FR - Reviewed by ALDERT - January 07, 2013

" No problems with Autoeurope. Europcar however was not that great. We had booked a van for 7 passengers but tried to get something larger. Unfortunately this was not available. However when we actually picked up the van I asked again and there was an 8 seater Mercedes available. Unfortunately the car had not been cleaned, had a lot of dents and had the rear window wiper missing. Apart from that it was a good solution for us as it could take all our luggage whereas a van (Espace) we had booked would have likely been too small. We had to pay Euro 100 extra for the larger van. Apart from that, all went well, the van performed excellent and we were happy with our experience. "

" Please see above "

PARIS, FR - Reviewed by PATRICK - January 05, 2013

" Good website and scan of rental companies "

" good rate via Hertz. Good Hertz service at CDG "

PARIS, FR - Reviewed by EMMANUEL - January 03, 2013

" Very positive experience - I simply wish that autoeurope would offer a refund if the car is returned earlier than expected which was my case. Our plans changed unexpectedly and so we returned the car a full 3 days early. "

" Very good service "

PARIS, FR - Reviewed by BRUNO - December 12, 2012

" mettre plus de personnes èa l'accueil quand vous avez des reservations nombreuses "

PARIS, FR - Reviewed by PIERRE - December 06, 2012

" After a non responsable accident Hertz kept 1000 Euro. After 4 calls to trying to have the final bill for my credit car's insurance and 3 months later I receive my money (1000Ruro)from HERTZ. "

PARIS, FR - Reviewed by THIERRY - December 02, 2012

" Minor damage on the car "

PARIS, FR - Reviewed by ABDELLATIF - November 25, 2012

" I took pictures of the cars before leaving it in the parking lot 3 hours before the time. Th signage is poor to indicate europecar premises. "

" No one at the reception to examie the car . I had to take pictures as a proof then go down to another office to leave the keys without any proof from Europ car :( "

PARIS, FR - Reviewed by ROMAN - November 24, 2012

" good job.thank you "

" staff needs more training,lady we had to deal with was confused and confusing. She made a big deal out of fact that we did not have printout of rental agreement and was not impressed when I told her that my printer refused to work .Despite us giving her our booking number she was still fuming.Damn French.not a nice start for our trip.Return was a way better experience. "

PARIS, FR - Reviewed by JAMES - November 23, 2012

PARIS, FR - Reviewed by JOHN - November 19, 2012

PARIS, FR - Reviewed by COLIN - November 17, 2012

" I need a telephone number to call Europcar to discuss an accident, but cannot find one where I can speak in English. Can you please help ? "

PARIS, FR - Reviewed by HARRY - November 16, 2012

" Friendly staff at your office in Paris "

" Flexibility of returning the car at another city other than the point of origin. In our case, we rented the car in Paris and returned it at Bordeaux airport before boarding the plane home, "

PARIS, FR - Reviewed by KIRK - November 09, 2012

" Directions on how to get out of the city would have been appreciated. I learnt to ask for it the next time. "

" Very pleased and will use again. The pick up and the drop off in another country went well and fast "

PARIS, FR - Reviewed by PASCAL - October 31, 2012

PARIS, FR - Reviewed by JEAN - October 22, 2012

" The car needed oil service. But the service was good. "

PARIS, FR - Reviewed by HENRY - October 20, 2012

PARIS, FR - Reviewed by BRIAN - October 14, 2012

" WOULD BE HELPFUL TO KNOW RENTAL COMPANY PRIOR TO BOOKING "

" CDG is not a user friendly airport and good directions from Hertz would have been helpful. However service was prompt and efficient "

PARIS, FR - Reviewed by PHILIPPE - October 14, 2012

PARIS, FR - Reviewed by HENRI - October 13, 2012

" Nous n'avions pas vu la clause en petits char. du supplément pour la prise de l'auto à un aéroport. Ça ajoutait 33% à la facture! "

" Mais le service à CDG-Paris a été très lent par manque de personnel "

PARIS, FR - Reviewed by JENNIFER - October 13, 2012

PARIS, FR - Reviewed by ANDRÉ - October 10, 2012

" It took one hour an a half to get the car in Paris. Just one employee and two dozens clients. A nightmare after a seven hour fligth and 5oo Kms to drive. "

" See comment above "

PARIS, FR - Reviewed by ALEXANDRO - October 08, 2012

" Great web site, easy to book car, great price. "

PARIS, FR - Reviewed by TIM - October 08, 2012

" Car delivered only after a 2 hour wait...dirty...well used almost 60K ... clearly had not planned for the need for cars hence the wait...several clients faced the same wait although maybe the git better cars "

PARIS, FR - Reviewed by JEAN-JACQUES - October 07, 2012

" It was a worry free experience from rental to pick up to return. Thank you! "

PARIS, FR - Reviewed by TOM - October 04, 2012

" Please note that your staff needs to be made aware of the fact that there is NO Hertz desk -or car pickup/drop-off service whatsoever- at Terminal 3 in Paris. Before leaving on my vacation, I was told I could go to any of Terminals 1, 2 or 3 to get my car. My plan was to spend several days in Paris without a car and then to get a car only for the non-Paris travel portion. My wife and I showed up at CDG Terminal 3, with all of our bags, only to be told that Hertz has NOT had a presence at Terminal 3 for several years. We then had to drag all of our belongings by shuttle to Terminal 1. Not nice. "

" Hertz staff at Terminal 1 was very polite, helpful. "

PARIS, FR - Reviewed by MARSHA - October 04, 2012

" Good and quick response when I called the 1-888 number for follow-up information on return home. "

" I returned the car around lunch time. There was only one person to handle all of the returning cars plus dealing with clients picking up cars. A very long wait just to turn in the keys. "

PARIS, FR - Reviewed by LORNE - September 29, 2012

" Reported an accident, Europecar does not recognise your insurance coverage and is expecting me to cover accident costs. Although I paid for NO DEDUCTIBLE and Europecar has said they will charge my VISA, your customer service says it's just THEORETICAL "

PARIS, FR - Reviewed by PETER - September 28, 2012

" Pickup of the vehicle in Paris was slow however, drop-off was very efficient. "

" Had no problems using the online reservation site for Europcar. Straightforward. "

PARIS, FR - Reviewed by CRAIG - September 28, 2012

" I have rented cars before from Auto Europe and never had an issue. "

" The car interior was dirty but everything else was fine. "

PARIS, FR - Reviewed by HUBERT - September 20, 2012

PARIS, FR - Reviewed by BRIAN - September 20, 2012

" love that you actually answer your phones instead of answering machine "

PARIS, FR - Reviewed by REJEAN - September 20, 2012

PARIS, FR - Reviewed by NORBERT - September 19, 2012

" The line up when we arrive was over 45 minutes long. Its hard to understand why only 2 employees were working on a budy weekend "

PARIS, FR - Reviewed by SANJAY - September 17, 2012

" Really helpful "

PARIS, FR - Reviewed by BRIAN - September 17, 2012

PARIS, FR - Reviewed by GORDON - September 14, 2012

" neeed map of france & europe at airport "

" long line & everyone had issues "

PARIS, FR - Reviewed by BYRON - September 11, 2012

PARIS, FR - Reviewed by DAVID - September 07, 2012

" Your suppliers agent st the desk at Charles De Gaulle Airport WAS incompetant. Could only type with one finger. Took forever to process rental agreement "

" See above "

PARIS, FR - Reviewed by ADAM - September 06, 2012

" I wish they had taken a little more time with me when i actually picked up the car. They just threw me the keys and said....here you go. There was a scratch on the car when i returned it that was luckily in the contract but no one took any time to come check the car with me or go over the contract before i got the car. Either than that my experience was fine. "

PARIS, FR - Reviewed by MICHAEL - September 06, 2012

PARIS, FR - Reviewed by DANIEL - September 04, 2012

" Waiting over 2 hours and 40 minutes for a car is not acceptable.Europcar did not have a car for us and it took too long to get a car that was not even what we ordered,although similar i suppose. "

PARIS, FR - Reviewed by DOREL - September 01, 2012

" good job "

PARIS, FR - Reviewed by FREDERICK - August 31, 2012

PARIS, FR - Reviewed by ELENA - August 30, 2012

" Everything was perfect: new car, freiendly staff, quick service, easy to find. However, since we ordered a car with automatic transmission we had to wait for 30 min when it arrives to CHG. "