AUTO EUROPE PARIS, FRANCE Car Rental Reviews

PARIS, FR - Reviewed by LYNNE - December 16, 2019

" Easy to use, got the car we wanted, responded to questions on the internet after I made the booking, which I appreciated, price was good "

" Lack of staff in the car park at CDG airport during pick-up/drop-off is a hastle - no one to point you in the right direction or go over the car with you. Both picking up and dropping off, we had to hope we were doing things right. At least some big signs would be helpful. "

Overall Value: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 7
Condition of the Vehicle: 10

PARIS, FR - Reviewed by FREDERIC - December 06, 2019

" quick and easy "

" very well "

Overall Value: 7
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PARIS, FR - Reviewed by TIMOTHY - November 30, 2019

" The car travelled well, took a little while to get use to , but served our needs well. "

" Friendly staff, got us on our way quickly. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PARIS, FR - Reviewed by PIERRE - November 24, 2019

" Thank you.We are satisfied with your service. "

" We have been very satisfied.Thank you . And we feel your price is resonable. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PARIS, FR - Reviewed by FABIENNE - October 14, 2019

" I always rent with auto Europe when going to France "

" My rental was for a pickup at 11:30 am but i only got the car at 1:45 pm. It was a long wait. "

Overall Value: 7
Efficiency of Counter Staff: 9
Expediency of Drop-off: 10
Condition of the Vehicle: 9

PARIS, FR - Reviewed by BRUCE - October 03, 2019

" Very helpful and responsive "

" The counter person(s) were very slow at dealing with us. He was having to help the other counter staff when it got a little busy. "

Overall Value: 9
Efficiency of Counter Staff: 4
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PARIS, FR - Reviewed by REMY - September 18, 2019

" everything went smoothly. "

" efficient and polite staff "

Overall Value: 8
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PARIS, FR - Reviewed by ALBERT - September 18, 2019

" Excellent "

" Staff was excellent! Signage indicating where the Europcar offices are leave a lot to be desired. Even minor improvements would help. "

Overall Value: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 9
Condition of the Vehicle: 8

PARIS, FR - Reviewed by DAVID - September 10, 2019

" Efficient and easy to use "

" On inspection of car I noticed large dent above front passenger front wheel. Was not noted on paperwork so I had to get counter staff to come out and make note on paperwork so I would not be liable for it on return, For my protection I also took pictures on all sides of car as well. They said I would get a Email of final discharge paperwork which I have not got yet. Car was new and overall I would use Europcar again. "

Overall Value: 10
Efficiency of Counter Staff: 7
Expediency of Drop-off: 10
Condition of the Vehicle: 8

PARIS, FR - Reviewed by MIHAI - August 29, 2019

" Yes. An pleasant experience. They have beautiful cars there. I definitely recommend this company. Thank you guys "

" I had a pleasant experience with AutoEurope ... I definitely recommend it to my friends Thank you "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PARIS, FR - Reviewed by JOSEPH - August 20, 2019

" Perfect "

" From pick up till drop everything was perfect did 7000km car was very nice Thank you "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PARIS, FR - Reviewed by LAURA - June 30, 2019

" Great! Easy & efficient! "

" Great! Easy & efficient! "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PARIS, FR - Reviewed by GREGORY - June 28, 2019

" Nice efficient service. Would recomend absolulutly "

" Only issue was with gps, we did a long trip and the gps would not acknowledged anything out of local radius. Try to figure it out on my own but ended up using google maps which gave us a hard time to because couldn't translate words very well. Need to make sure gps can take you through the entire country "

Overall Value: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PARIS, FR - Reviewed by BRUCE - June 20, 2019

" Easy and efficient to deal with. Economical "

" Did not have the car I requested but substitute was good "

Overall Value: 10
Efficiency of Counter Staff: 9
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PARIS, FR - Reviewed by IRA - June 19, 2019

" Very satisfactory service for a very good price. I will use Auto Europe again. "

" Very good experience. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PARIS, FR - Reviewed by BRUCE - June 18, 2019

" Am a regular customer. When I need to call it's very, very nice to speak to someone who is located in North America. Your rates are always very good. "

" Good experience on a very busy day atthe Avis counter at CDG. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PARIS, FR - Reviewed by JOHN ERIC - June 14, 2019

" we booked in Canada and in Cdn$ for a car in Paris, very easy process, with updates/reminders "

" they provided a similar car to what we booked, everything went smooth and very quick easy process "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PARIS, FR - Reviewed by GAETANO - June 14, 2019

" Never had a problem. Good effeciency "

" Dirty inside and out. Charged for missing entenna, however, not sure it was ever there. Charged with administrative fee and entenna although I have insurance. "

Overall Value: 6
Efficiency of Counter Staff: 4
Expediency of Drop-off: 2
Condition of the Vehicle: 2

PARIS, FR - Reviewed by ALLAN - June 13, 2019

" Great ! "

" Great ! "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PARIS, FR - Reviewed by ERWAN LOUIS - June 11, 2019

" Très bonne expérience, Service parfait ! "

" Super service Tout était parfait ! Merci ! "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PARIS, FR - Reviewed by IAN - June 11, 2019

" Auto Europe always easy to work with. Thanks "

" Counter staff get only a 6 because the french have a very particular way of treating customers. It is expected and factored in. No worries. "

Overall Value: 10
Efficiency of Counter Staff: 6
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PARIS, FR - Reviewed by ERIC - June 08, 2019

" Professional "

" Fantastic "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PARIS, FR - Reviewed by ROBERT - May 17, 2019

" Always great! "

" Hertz' staff were great, the car... less so. Still, not awful, either. I'd give the vehicle less, but it's my own fault I went with the cheapie. ¯\_(ツ)_/¯ "

Overall Value: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 8

PARIS, FR - Reviewed by JOHN - May 02, 2019

" I found the transactions with Auto Europe uncomplicated and competitive. Thank you. "

" Everything worked well, thank you. I merely make one point about the Jeep Compass Diesel that I found it extremely sluggish and unresponsive to acceleration when joining highways. Otherwise, comfort and experience with dealing with AVIS was very good. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PARIS, FR - Reviewed by MARKO - April 13, 2019

" Loved the car and the rate! "

" Check in a little slow but staff were very good. Drop off quick & effecient "

Overall Value: 10
Efficiency of Counter Staff: 8
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PARIS, FR - Reviewed by JEAN -MARC - January 19, 2019

" Nice price, very good service, and helpfull! "

" Very happy to be help for a delayted plane twice. Very helpfull as I'm not a good english speaker and they're was no french speaker in the evening. Very patient and reassuring. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PARIS, FR - Reviewed by FARUK - January 02, 2019

" Staff were very helpful and friendly "

" Staff were very helpful and friendly "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PARIS, FR - Reviewed by GREGOIRE - December 02, 2018

" Efficient.. speedy..! "

" I have always been well served by Avis "

Overall Value: 8
Efficiency of Counter Staff: 9
Expediency of Drop-off: 9
Condition of the Vehicle: 9

PARIS, FR - Reviewed by ANTONIO - December 01, 2018

" Very helpful when I booked "

" Agent at counter wouldn't take us because we were 20 minutes early. Our pick-up time was a 9:30pm and our flight arrived a bit early so we had to wait before we could go back to see him. "

Overall Value: 8
Efficiency of Counter Staff: 8
Expediency of Drop-off: 5
Condition of the Vehicle: 8

PARIS, FR - Reviewed by PHILIPPE - November 25, 2018

" Perfect "

" Perfect "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PARIS, FR - Reviewed by ULISES - November 22, 2018

" The front desk people are awesome. We pick up the car at Gare du Nord in Paris and the system they have it's outstanding. Friendly, reliable and confident. "

" The best company ever. The people are very well trained, they are all customer oriented and helpful. The service is quick and the offer many options in order to give you the best possible experience. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PARIS, FR - Reviewed by JUNIOR - November 22, 2018

" I always book with auto europe "

" The staff was kind and very helpful. "

Overall Value: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 9

PARIS, FR - Reviewed by BRYAN - November 21, 2018

" I like the fact that you post rate comparisons across several competitors. "

" The fee for the rental was quite reasonable. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PARIS, FR - Reviewed by STEPHANIE - November 15, 2018

" Excellent service! "

" Excellent service! "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PARIS, FR - Reviewed by STEPHANE - November 14, 2018

" Very good! "

" At the drop off location at Paris airport, I got an outstanding support from the staff (Kahina). She was very professionnal and nice! Please let her know ! "

Overall Value: 9
Efficiency of Counter Staff: 9
Expediency of Drop-off: 10
Condition of the Vehicle: 9

PARIS, FR - Reviewed by DARLA - October 30, 2018

" Auto Europe is the only car rental company I would deal with. "

" We were well-served by the Europcar representative, Amadou, at the Paris Montmartre agency. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PARIS, FR - Reviewed by JOHN - October 30, 2018

" Good as usual. "

" Everything was fine. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PARIS, FR - Reviewed by CHRISTIAN - October 30, 2018

" Excellent "

" The car I was provided had the tires finished it was unsafe to drive.I had difficulties to change the vehicle I had to ask Auto Europe s help to be able to change it . "

Overall Value: 5
Efficiency of Counter Staff: 2
Expediency of Drop-off: 7
Condition of the Vehicle: 4

PARIS, FR - Reviewed by JAMES - October 29, 2018

" Good "

" All in all was a great experience. One tail light was burnt out and oil maintenance required light remained on and beeped regularly. So. Bit of an annoyance but all in all vehicle was in good shape. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 8

PARIS, FR - Reviewed by STANLEY - October 19, 2018

" Simple easy and hassle free. "

" The car was dirty upon pick up. Dirty floor, no floor mats and dirty glass...I washed it myself. The engine light came on halfway through the trip...wasted an entire day trying to get Hertz to deal with it. They told me to ignore it. Worrisome for rest of trip. They had 3 excellent staff-Paris associate and 2 in Freiburg. It was almost impossible to get phone help...cost us $38 phone charges and a wasted vacation day around the engine light. Price through you and Hertz was excellent!! "

Overall Value: 7
Efficiency of Counter Staff: 9
Expediency of Drop-off: 10
Condition of the Vehicle: 6

PARIS, FR - Reviewed by RENE - October 17, 2018

" Service rapide et courtois, retour rapide et sans problèmes. "

" Friendly and quick service, very rapid drop-off upon returning the car. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PARIS, FR - Reviewed by JAMES - October 17, 2018

" very good experience "

" Good experience "

Overall Value: 9
Efficiency of Counter Staff: 9
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PARIS, FR - Reviewed by CHRISTIAN - September 13, 2018

" great "

" Great service and car "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PARIS, FR - Reviewed by SHAFEEQULLAH - July 25, 2018

" Auto Europe was awesome, quick to respond and address my concerns "

" Line ups were long, waits long, but that is Paris "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PARIS, FR - Reviewed by CHRISTIAN - July 25, 2018

" Great "

" Excelent "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PARIS, FR - Reviewed by JEAN - July 24, 2018

" All excellent "

" Excellent price. No issues at all. I was warned about the security deposit so no supprises. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PARIS, FR - Reviewed by NORBERT - June 29, 2018

" Friendly and accommodating service, with good and helpful advise, making me want to rent from Auto Europe again without any hesitation. "

" I had initially rented a smaller car - I think a Peugeot 208 or such - but the Gentleman at the counter realized that I would be travelling a fair amount and suggested another more comfy, albeit more expensive vehicle but with the bonus of a Diesel engine which I had preferred in any case. Noting the difference in fuel prices I recognized some saving by having a Diesel and I accepted, and it was a joy to drive this vehicle. I did not go over the vehicle with eagle eyes as it was explained to me and verified on the contract that there were already some existing scratches so I just looked forward to my travels. Being used to take good care of all my possessions, I also or even more so practiced this with the rental car and when ever possible tried to park away from any potential hazards. Returning the car the lady confirmed what was already stated on the contract and I can only say that it was a happy experience as I usually go to Europe almost every year for a longer stay and always rent. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PARIS, FR - Reviewed by DOMINIQUE - April 13, 2018

" Competitive pricing and easy processes "

" Easy and smooth pickup and drop off "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PARIS, FR - Reviewed by JOCERAN - April 09, 2018

" I loved it "

" Very friendly, respectful people. They made things easy for us. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PARIS, FR - Reviewed by GEOFFREY - April 06, 2018

" Great .. no issues or concerns. "

" The car we had reserved with Europcar wasn't available but staff went out of there way to help us find something that was suitable. It took longer than anticipated and cost extra but we appreciate the effort of the employees involved and it worked out in the end. "

Overall Value: 8
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PARIS, FR - Reviewed by HEATHER - April 03, 2018

" Super easy booking process and I got a great car that worked out well for me. "

" Great service - quick and easy and very friendly "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PARIS, FR - Reviewed by JEAN - April 01, 2018

" Very good "

" Good "

Overall Value: 7
Efficiency of Counter Staff: 8
Expediency of Drop-off: 9
Condition of the Vehicle: 9

PARIS, FR - Reviewed by ADRIAN - March 01, 2018

" Easy booking process "

" Clean car,helpful staff,ready on time "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PARIS, FR - Reviewed by MARTIN - October 05, 2017

" Easy process and nice staff "

" Easy process and nice staff "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PARIS, FR - Reviewed by LISE - September 29, 2017

" Great car, we have been upgraded. "

" Great experience "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PARIS, FR - Reviewed by WESLEY - September 04, 2017

" Overall I was satisfied with the arrangement. It was simple to set up and cost effective. "

" Generally the handling of the rental was good, and the vehicle was excellent. We had one small problem with minor damage being noted upon return, which I expressly refused responsibility for. There was no in person vehicle inspection when we took the vehicle, nor was it made clear that I was to do the inspection and return the form, which would have allowed clear recognition of pre-existing damage. The check out was very busy and difficult to manage at la Gare du Nord and not conducive to properly addressing any such pre existing damage issues. "

Overall Value: 6
Efficiency of Counter Staff: 10
Expediency of Drop-off: 7
Condition of the Vehicle: 10

PARIS, FR - Reviewed by JEAN-MARC - August 28, 2017

" Easy to use. "

" Unfortunately I was involved in a minor accident and we needed a replacement vehicle. The Avis rep in Tours was efficient and helpful. He was able to locate a vehicle with an automatic transmission - no easy task in France. THANK YOU. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PARIS, FR - Reviewed by ANDERSON - August 08, 2017

" Reviewing options on line was easy and talking with Auto Europe staff was great. Very impressed. "

" Entire process was efficient and worry free. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PARIS, FR - Reviewed by JEROME - July 22, 2017

" They provide excellent prices with renown car rental companies "

" Professional and efficient "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PARIS, FR - Reviewed by KARL - July 06, 2017

" Pricing was spot on and comparing offers was easy. Booking experience was effortless "

" Car was clean and new, excellent condition all around. Staff was very friendly "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PARIS, FR - Reviewed by SAMUEL - June 27, 2017

" To compare with other companies the prices of Auto Europe unbeatable. "

" Everything went very well, just to pick up the car took little longer than I expected. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PARIS, FR - Reviewed by COLIN - June 16, 2017

" Overall a positive experience "

" Pick up was easy however the car had some scratched on it which were not indicated own the initial state of the vehicle report. They were not an issue other that I wanted to make sure they were recorded so that I was not deemed to be responsible for them "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PARIS, FR - Reviewed by GEOFFREY - June 13, 2017

" Four rentals in Europe this trip out of five with Auto Europe, because the prices are significantly better. The service is always excellent. "

" This vehicle was supplied by Hertz for Dollar, and returned to Hertz. The rating is for Hertz. Dollar presumably was the source of the excellent price. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PARIS, FR - Reviewed by KIRK - June 08, 2017

" Auto Europe experience was efficient with no problems. "

" Avis counter staff person was very friendly and efficient. The return process was speedy and friendly. A very satisfactory experience. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PARIS, FR - Reviewed by DWAYNE - June 05, 2017

" Good service and value "

" Very helpful counter staff "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PARIS, FR - Reviewed by ANDRÉ - May 03, 2017

PARIS, FR - Reviewed by MICHAEL - April 19, 2017

" Excellent customer service. "

PARIS, FR - Reviewed by ERIC - April 15, 2017

" car had been smoked in previously "

PARIS, FR - Reviewed by ROBERT - April 13, 2017

" Very easy. Car pickup and drop off were extremely efficient. "

" Efficient. Polite. I had left a notebook behind. When I returned 5 hours later I was able to retrieve it. Very caring staff at CDG. "

PARIS, FR - Reviewed by CATHERINE - April 12, 2017

" Excellent in every respect! It was straightforward to find the rental office at Charles de Gaulle. The staff were very helpful and provided a great map to make my return of the car so easy. I found everyone in the rental car area to be very kind and friendly. A great experience which I hope to repeat. And the car was perfect. Driving a stick shift again for a North American was a dream. "

" Great, great value. Loved it all! "

PARIS, FR - Reviewed by MATTHIEU - March 22, 2017

PARIS, FR - Reviewed by ERIC - January 04, 2017

" Very convenient and reliable. "

" I've been upgraded, which was an excellent surprise (I love the Renault Kadjar). However, it appeared that there were extra fees to be paid, related to airport taxes. They should be included from the begining. "

PARIS, FR - Reviewed by ANNIE - December 28, 2016

" Perfect "

" Perfect "

PARIS, FR - Reviewed by HOWARD - September 06, 2016

PARIS, FR - Reviewed by H. LAC - August 24, 2016

" I am most satisfied with the entire experience: the pricing was very good and the reservation process was very simple. "

" The car pick-up and return process was simple and quick and the staffs were very courteous. "

PARIS, FR - Reviewed by VICENTIU - August 22, 2016

PARIS, FR - Reviewed by ENG SENG - August 21, 2016

PARIS, FR - Reviewed by JAMES - July 26, 2016

PARIS, FR - Reviewed by CHRIS - July 26, 2016

" I was encouraged by the original phone rep to phone back and see if I could get a better rate. I called back3 times and twice was able to nogotiate an even better price! I have already recommended Auto Europe to several others. "

" We forgot an item in the vehicle when we returned it and they were very helpful and found the item we had left behind. "

PARIS, FR - Reviewed by RICHARD - July 25, 2016

" it was a very easy and smooth process "

" The staff we dealt with were very friendly and helpful. The sign in was especially fast and efficent. "

PARIS, FR - Reviewed by JULIANO - July 18, 2016

" very good "

" no issues whatsoever "

PARIS, FR - Reviewed by NELSON - July 15, 2016

" I was impressed by the service. I phoned to change my reservation and the agent was very responsive and helpful. Highly recommend. The voucher is very well organized and clear. "

" Excellent courteous English speaking service at CDG airport in Paris. The car was excellent. Would recommend highly. "

PARIS, FR - Reviewed by DAWNE - July 15, 2016

PARIS, FR - Reviewed by PIERRE - July 14, 2016

" I got a Renault Talisman, what a grat car , plenty of room, well equiped, much better than anticipated very satisfied; given availability this was an upgrade; everybody likes to get that level of service ! "

" very friendly, fast service got the perfect car for my need offered an upgraded car "

PARIS, FR - Reviewed by SHAHRAM - July 14, 2016

PARIS, FR - Reviewed by J KIM - July 09, 2016

" I found the process of reserving a car then following up and making some changes to be very easy. The staff on the phone are very easy to talk to and managed their end intelligently. Changes were fairly easy and quick. "

" The vehicle I reserved was not what was waiting at the airport. They had a small van which I did not want. The alternative ended up being an "automatic" Citroen DS - awful vehicle! Not the type of automatic we know in NA. A slug of a car, lack of pickup from a stop and even stalled at times. I did not call about my dissatisfaction as I anticipated that I would need to go back to CDG to make a swap and I was not going to do that. The car functioned and I did not use it very much. I did not find a fuel station on my way to airport and had to pay a crazy price for that. Otherwise, Enterprise staff were pleasant and helpful at CDG. I found terminal 2 was a better place to get the right car. "

PARIS, FR - Reviewed by J KIM - July 09, 2016

" I found the online booking and then changes via phone all very easy. The people at the other end of the phone were very pleasant and intelligent. I did find that once I was away form the airport I was pretty much on my own for the rental tho, no easy changes after that. "

" The rental this time was an Opel Corsa turbo that used amore fuel than the average but it was peppy and roomy. For that I am pleased. Staff were all pleasant and timely at CDG. This time I found a gas station close to the airport so didn't have to pay the crazy charges. My prior rental was an "automatic" Citroen DS - awful! I find that picking up at the terminal 2 depot is a better option as they are better supplied with vehicles there than terminal 1. They are also closer to the RER and TGV station. "

PARIS, FR - Reviewed by CHARLES - June 10, 2016

" Best prices always "

" Excellent customer service, very friendly staff. "

PARIS, FR - Reviewed by JERRY - May 02, 2016

" Our rental went smoothly and we enjoyed traveling around France. "

" It was good but they charged us 40 euros for not topping up the fuel. "