Am I able to rent a car with out a credit card?
Depending if Auto Europe has contracts with a supplier that allows a cash rental in the location you are looking for then it is possible. In order to do a cash rental you would be required to take the inclusive rate and payment to Auto Europe would still be required prior to departure. At time of pick up you will be required to show your reservation voucher and leave a cash deposit with the supplier.
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How can I reach Auto Europe if I am overseas?
Auto Europe provides toll free phone numbers from most countries if you should need assistance after departure. If available the phone number will be listed in the Terms & Conditions area of your rental voucher. Check our list of countries where toll free calling to Auto Europe is available. Please take note that Emergency roadside assistance numbers will be provided locally by the rental company.
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How do I pay for my rental?
Auto Europe gladly accepts American Express, Mastercard and Visa. Personal Checks are also accepted providing you purchase CDW and Theft Protection on your rental. At this time we would like to advise that personal checks are not accepted locally.
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How quickly will my reservation be confirmed?
Most Auto Europe reservations are confirmed within 20 minutes after making payment. If making a last minute reservation (pick up within the next 48 hours) we strongly suggest you contact our reservations center toll free at 1-888-223-5555.
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What do I need to pick-up my car?
To pick up your rental you will need a reservation voucher from Auto Europe. A reservation voucher contains specific information needed by the car rental supplier at time of pick up. Reservation vouchers will be either faxed or emailed to you immediately once payment is applied to the reservation. Reservations made online can be mailed to you upon request. Please feel free to take a look at our Sample Voucher for more information.
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What if I find a better rate for a rental car?
One of the many great things about Auto Europe is our rental rates and services are guaranteed to be the very best in the industry. If you come across a lower price from a competitor and the rate is on a comparable vehicle including the same terms, locations, and surcharges we will be glad to beat the price for you. Please complete our Guaranteed Best Rate form if you have found a better rate with one of our competitors.
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What is the difference between a basic rate and an inclusive rate?
If you select a basic rental rate your price will include value added tax (VAT), public liability insurance, fire insurance and unlimited miles. If the inclusive rate is selected it will include everything in the basic rate plus collision damage waiver (CDW) and theft protection for the rental vehicle.
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Where is the Auto Europe counter located?
Auto Europe does not represent any particular car rental company we are an independent wholesaler. At time of booking the name of the car rental company and where their desk is located will be provided at the top of your reservation voucher.
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