Renting a car while traveling in Europe is one of the best ways to explore any destination. It is important to remember that the rental process you experience while traveling abroad may differ slightly from the process you are used to in Canada. You can never be too careful when borrowing a piece of equipment that does not belong to you, so make sure you ask questions and thoroughly check your rental before driving off the lot. Make sure all scratches, dents and other pre-existing damage is documented before you sign your rental agreement. Auto Europe is always available to answer questions before, during and after your trip!
Knowing your company's fuel return policy and type of fuel your rental car uses are both essential questions to ask. The answers to these questions are noted on your Auto Europe travel voucher but it is always best to double check. Most rental car suppliers have two different refueling options, full-to-full (your rental comes with a full tank and is to be returned with a full tank) or a prepaid option (your rental comes with a full tank and is returned as empty as possible). Be sure to inquire about exactly what time your rental needs to be back at the end of your trip. Most rental companies in Europe have very strict return policies and no grace periods are usually given, so if you're late for your specified drop off time, you could be charged for an extra full day at the supplier's local rate.
Similar to rental companies in Canada, most rental companies in Europe also hold deposits for rental cars. These deposits are usually equal to the amount of your deductible, plus the cost of fuel and value added taxes are also added as collateral in the event of an accident. Be sure to bring a major credit card with you, as most debit cards are usually not accepted due to certain limitations they present. Your deposit will be released when your vehicle is returned and depending on your bank, may take several days to be added back to your account.
Unfortunately, Auto Europe is not able to guarantee the make or model for standard rental categories. If you are looking to reserve a specific vehicle during your trip, we are able to accommodate you! When you rent a specialty car, truck or SUV at a premium price, you are offered an array of distinguished makes and models and requests for specific colors can also be made. Auto Europe is always here to answer your questions, or to assist you with making a reservation. Contact us toll-free 24/7 at 1-888-223-5555!