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    CUSTOMER COMMENTS PORTUGAL
    Home > Customer Reviews > Portugal

    Portugal: 46 Reviews Available

    Average Rating for Portugal:
    customer review star rating
    36
    8
    2
    0
    0

    Page 1 of 3

    Showing Results 1 to 20

    • Reviewed by: CORAL - March 2, 2017
    • About the service from Auto Europe
    • About the service from the local car rental company - ILHA VERDE
    • Very good service and good price with insurance included in price. We upgraded to a larger vehicle and we're happy we did with all the hills on the island. They inspected the car both before and after with us. No hassles. Only negative was an engine warning telling us low oil but when we checked it was full, and inside drivers floor was not clean.
    • Reviewed by: ROBERT - February 24, 2017
    • About the service from Auto Europe
    • Excellent service as always!
    • About the service from the local car rental company - ILHA VERDE
    • Very friendly and helpful customer service person who spoke English, French, and (of course) Portuguese.
    • Reviewed by: GORDON - December 18, 2016
    • About the service from Auto Europe
    • About the service from the local car rental company - ILHA VERDE
    • Reviewed by: CATHERINE - November 12, 2016
    • About the service from Auto Europe
    • Easy to use, comprehensive website.
    • About the service from the local car rental company - ILHA VERDE
    • Agent was unable to process Amex card. Returned to agency after spending morning trying to contact AMEX. Another agent advised that one of their debit machines does not process AMEX cards; card successfully processed on second machine. Lost morning of travel due to this.
    • Reviewed by: GRAHAM - November 4, 2016
    • About the service from Auto Europe
    • Very efficient, transparent and no surprises
    • Reviewed by: JOESPH - October 17, 2016
    • About the service from Auto Europe
    • I'm pleased it.
    • About the service from the local car rental company - ILHA VERDE
    • I was very please with Ilha verde more than I expected
    • Reviewed by: EUGENE - October 15, 2016
    • About the service from Auto Europe
    • Very easy process and did not take much time.
    • About the service from the local car rental company - GUERIN
    • Pick up was easy and the agent did a very good job of explaining the extra taxes, charges and toll fees. The vehicle was almost new and we had no problems with it. The return process was even easier. I would recommend Guerin to anyone renting a car in Europe.
    • Reviewed by: EDWARD - October 12, 2016
    • About the service from Auto Europe
    • very easy
    • About the service from the local car rental company - AVIS
    • Fantastic! very helpful counter staff. we were able to upgrade the vehicle with little cost.
    • Reviewed by: ERIC - September 30, 2016
    • About the service from Auto Europe
    • About the service from the local car rental company - GUERIN
    • Reviewed by: DAVID - September 26, 2016
    • About the service from Auto Europe
    • About the service from the local car rental company - ILHA VERDE
    • Reviewed by: MARIO - September 21, 2016
    • About the service from Auto Europe
    • The service was excelente. The vehicle was waiting for us at the destination. Highly recommend the services.
    • About the service from the local car rental company - AVIS
    • Courteous personnel and professional.
    • Reviewed by: PAULO - September 15, 2016
    • About the service from Auto Europe
    • About the service from the local car rental company - GUERIN
    • Reviewed by: DAVID - September 5, 2016
    • About the service from Auto Europe
    • About the service from the local car rental company - AVIS
    • Reviewed by: FINN - August 31, 2016
    • About the service from Auto Europe
    • The staff were helpful and efficent in processing the paperwork for our car rental. I would suggest you provide a more detailed map of Sao Miguel and also a brief desription of the roadsigns. The return of the car was handled in a very expedient fashion and took less than 10 minutes. All in all a very satisfactory experience.
    • About the service from the local car rental company - AVIS
    • Reviewed by: CARMINDA - August 26, 2016
    • About the service from Auto Europe
    • Reviewed by: MARK - August 22, 2016
    • About the service from Auto Europe
    • About the service from the local car rental company - AVIS
    • Good customer service. Speedy process.
    • Reviewed by: OREST - August 21, 2016
    • About the service from Auto Europe
    • About the service from the local car rental company - AVIS
    • Reviewed by: MIGUEL - August 21, 2016
    • About the service from Auto Europe
    • Quick, simple and straight to the point. Very good experience overall.
    • About the service from the local car rental company - GUERIN
    • Vehicle was in perfect condition, very clean. Though upon arrival for the vehicle pickup, on a Saturday morning, there was only one person working at Guerin for all deliveries and returns....had to wait THREE HOURS before taking possession of the vehicle!!! Though the return at the airport was very quick, even though there was a huge traffic in return.
    • Reviewed by: DAT THANH - August 17, 2016
    • About the service from Auto Europe
    • quick and easy,
    • About the service from the local car rental company - GUERIN
    • Check in counter was helpful and informative; however long line up with only 2 counter personnel and 1 garage attendant to dispense the vehicles. it took 2 hours from check in to drive off the garage at Lisbon airport. more attendant personnel could much improve the long wait.
    • Reviewed by: ESRIC - August 15, 2016
    • About the service from Auto Europe
    • About the service from the local car rental company - GUERIN
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